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Customer Service Representative

Miller Brother Staffing Lancaster Lancaster, PA
  • Expired: 14 days ago. Applications are no longer accepted.

Miller Brother Staffing Solutions in Lancaster, PA has immediate need of an experienced Customer Service Representative for 1st shift.

Pay Rate – $14-$20/hour based on experience

Shift: 1st shift- Monday-Friday 8am-5pm

3 most important things this person to have

  • Seeking candidates with exceptional customer service skills
  • Client prefers candidates with Property/Casualty License
  • Seeking candidates that are looking for a long term career fit.

Job Description:

Seeking dependable representatives to provide prompt, accurate, courteous, and professional services to insureds, prospects, and other members of the public, sales representatives, fellow employees and insurance companies.

Essential Functions:

  • Support Partners' sales efforts by managing assigned new business submissions and accounts as effectively as possible
  • Maintain client files and ensure proper documentation, by processing all policies, endorsement changes, invoices, binders, certificates of insurance, documentation, activities, etc., and within established timelines
  • Maintain control of renewal expiration lists, binders, and any aged receivables
  • Respond to client inquiries, incoming e-mail, mail, and company requests.
  • Prepare billing following credit and collection policies
  • Review all items to be processed, to insure items were received as ordered
  • Participate in courses for insurance/sales skills. Maintain current knowledge of underwriting requirements of carriers. Keep current with industry trends by reading appropriate journals and company bulletins.
  • Participate in any special projects at management’s request.
  • All other duties as assigned.


  • Must have valid driver’s license and reliable transportation
  • Must have strong computer skills with Microsoft Office applications
  • Must have minimum 2 years of customer service experience
  • Must have strong customer service skills
  • Strong organizational skills and the ability to multi-task
  • Ability to maintain a high level of accuracy in data entry
  • The successful candidate will need to work directly with clients and maintain a book of business as directed by management.
  • PA Property & Casualty Insurance license is preferred, but will train the right candidate.


Health/Dental/Vision—company pays 100% for employee. Family/Dependents will assume additional costs. Paid vacation time, 401K w/ up to 6% match, Paid Holiday’s, Company pays for continuing education programs relevant to work.

Interested or qualified candidates should submit a resume and/or contact information for consideration.

Miller Brother Staffing Lancaster

Miller Brother Staffing Solutions is located in nine different locations in Pennsylvania and Ohio. Established in 2010, Miller Brother Staffing Solutions is a well established Professional Staffing Firm that works with temp, temp to hire, and direct hire positions. Miller Brother Staffing Solutions has a team of dedicated recruiters that will find the perfect match for both company and employee. If you're interested in hearing more apply today!!!


Lancaster, PA