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Conventional Leasing Consultant

Millennia Housing Management, Ltd.
Toledo, OH
  • Expired: November 12, 2020. Applications are no longer accepted.


 

Historic Hillcrest is seeking a Conventional Leasing Agent to support its 108 units. Historic Hillcrest is a conventional community located in Toledo, OH.


The Conventional Leasing Agent reports to the Community Manager and shares responsibility for the overall operation, and the day-to-day activities associated with the leasing office. The Conventional Leasing Agent will work to minimize vacancies, lease apartments, promote good working resident relations, assure program compliance and perform office tasks as required. 

 

The ideal candidate will manage the marketing/leasing process from start to finish, presenting the apartment and community in a compelling way, and creating excitement. Responsible for marketing plan based on current market information and revises to respond to changing market needs; fosters relationships with the community, prospective tenants, conducting tours of the property, processing rental applications, advertising and daily administration of property marketing goals.


The Conventional Leasing Agent will provide tours of the community, handle all details of move-outs and move-ins in accordance with inspection checklists, manage maintenance requests for timely completion, and ensure residents are provided with a clean, safe and well-maintained community. Daily activities will include working collaboratively with your community team as well as key partners in Maintenance while ensuring all required aspects of apartment turnovers, leasing, compliance and assisting in operating a stable, fiscal operation are covered and meeting all requirements.

 

If you are interested in working in a rewarding environment where your talents are appreciated, apply in confidence.

 

Key Responsibilities:

  • Responsible for filling occupancy 
  • Presenting properties and amenities in a positive light to prospective tenants
  • Tracking all prospect leads
  • Complete all required paperwork and database documentation/entries
  • Demonstrate excellent customer service and professionalism
  • Assist with all activities related to leasing apartments.
  • Handle telephone calls, including retrieving messages and returning calls.
  • Greet, pre-qualify, demonstrate, and follow up with prospects
  • Successfully overcome objections and practice closing techniques
  • Conduct move-in orientation, move in inspection, execute all documents, verify the utility accounts have been transferred into the name of the resident, and collect all monies due before releasing the keys to a new resident.
  • Handle and accurately complete all paperwork and reports associated with leasing activities.
  • Maintain files of leasing paperwork and input leasing data into computers accurately and in a timely fashion.
  • Submit completed move in files to Assistant Property Manager
  • Notify the Community Manager of all conditions that are unsafe or are areas of concern.
  • Maintain positive resident relations by responding to residents in a friendly, professional, and timely manner.
  • Place a strong emphasis on customer service in every action on the job.
  • Assist Community Manager in other duties as deemed necessary by property circumstances or situations.
Experience & Education 
  • 1+ year's prior market rate apartment leasing management experience preferred.
  • Extensive sales experience 
  • Excellent time management and multi-tasking skills.
  • Demonstrated strong customer service skills to interact with team, residents, prospective residents, housing authority representatives, and visitors.
  • Strong organizational skills with effective decision-making abilities.
  • Strong MSOffice skills (Word, Excel) for effective written communications and maintaining accurate records.
  • Knowledge of accounting for collecting/tracking rents and posting to appropriate records.
  • Minimum High School degree or GED equivalent preferred
  • Multi-Family housing experience a plus
  • Yardi experience a plus.

 

Additional Qualifications:

  • Experience with Microsoft Office (Word, Excel and PowerPoint).
  • Marketing, sales or customer service experience required.
Grooming & Uniform
  • Must maintain a neat, clean and well-groomed appearance. 

 

Behavioral:

   Respectful: 

Shows respect through self-awareness, reflects on his/her own words and actions to adapt, grow, and succeed. Embraces differences, while recognizing what brings us together. 

Maintains high levels of confidentiality.

 

   Collaborator:                                                                                                                       

Strengthens relationships with residents, owners, customers, and employees relying on secure communication and a deep understanding of the values and needs of all those involved.  Works with others to achieve common goals and objectives.

 

   Service Orientation:                                                                                                                          

Understands what internal and external stakeholder's importance and anticipates their needs; strives towards loyalty and lasting relationships. Maintains a positive attitude. 

 

   Performance:                                                                                                                                       

 Works on the right things at the right time and, in doing so, stays aligned with our business essentials and priorities. Understands the business - carefully and critically analyzing financial data and metrics, and weighing options and risks before making decisions. Remains open and flexible and adapts to new ways of doing things to keep us at as an industry leader. 

 

   Resilience:                                                                                                                                     

Responds to challenges with composure, optimism, and hardiness; perseveres and exhibits professional stress management strategies.

 

   Work Intensity:                                                                                                                      

Demonstrates a sufficient level of urgency in completing work efficiently.

 

Additional Qualifications:

  • Experience with Microsoft Office (Word, Excel and PowerPoint).
  • Property Management, marketing, sales or customer service experience required.

 

Physical Demands 
  • N (Not Applicable) Activity is not applicable to this position.
  • O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
  • F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
  • C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

 

Physical Demands

Lift/Carry

Push/Pull

Stand - C

Grasp - C

10 lbs or less - C

12 lbs or less - C

Walk - C

Reach Outward - C

11-20 lbs - F

13-25 lbs - F

Millennia Housing Management, Ltd.

Address

Toledo, OH
43604 USA

Industry

Real Estate

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