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Customer Service Representative

Milani Plumbing
Burnaby, BC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Milani Plumbing Heating & Air Conditioning is Vancouver’s largest plumbing, heating and air conditioning company! We seeking 3 full-time customer service representative that will work with our Residential and Commercial Services Teams. With more than 120 service trucks on the road, we field a large volume of calls every day from people all over the Lower Mainland that need our help with their plumbing, drainage, heating and Air Conditioning Service.

We are looking to fill these open position within our organization immediately, we require people with great communication skills who truly enjoy customer service.

Job Duties:

· You will handle incoming calls from our customers at a high volume in our commercial services team

· You will be responding to customer e-mails

· Scheduling appointments

· Provide customer service and sales over the phone and face to face with customers

· Scheduling projects and service calls/building maintenance

· Assisting project managers with administrative duties

· Typing and submitting quotes to customer

· Corresponding with business and property managers in a timely and professional manner

· Maintaining communication with our customers and account managers

Successful candidates must:

· Possess outstanding communication and customer service skills

· Have a great attitude, be positive and energetic

· Be detail orientated

· Have excellent time management and be organized

· Have excellent computer skills and typing speed

· Be an expert multi-tasker

· Be comfortable in a fast-paced environment

· Speak English fluently

· Experience working in a call center is not required but an asset

We provide:

· Competitive Wages

· Extended Medical/Dental

· Training

· Opportunities for advancement

· Vacation Pay

· Flexible work schedule

· Job Diversity

Customer Service Representatives will handle a high volume of telephone calls and is critical to the success of our business. This position is available immediately. Please respond with your resume. Applicants with a matching skillset will be contacted for a phone interview to verify your energy and communication skills.

Milani Plumbing Heating and Air Conditioning Ltd. is an equal opportunity employer!

While we thank all candidates for their interest, only those who most closely match our requirements will be contacted

Milani Plumbing


5526 Kingsway Burnaby BC

Burnaby, BC