The Administrative Assistant provides administrative support to the Physical Therapy Institute, including the Academic Clinical Coordinator and Clinical Faculty. The position reports to the Academic Clinic Coordinator.
Essential Duties and Responsibilities
+ Perform office duties, including but not limited to: scheduling patients; welcoming patients and their families; monitoring physician documentation/communication; communicating with student clinicians; and assisting with marketing mailings.
+ Execute administrative duties, including but not limited to:
+ Assisting clinical coordinator in management of the Physical Therapy Institute
+ Scheduling patients
+ Faxing and monitoring the return of plans of care and progress notes
+ Following up with physician inquiries
+ Escorting patients to and from the lobby
+ Maintaining patient waitlist
+ Assisting in cleaning of the clinic and equipment
+ Maintaining physician referral list
+ Providing support for marketing events
+ Attending department/clinic meetings; record minutes as requested
+ Assisting patients, their families, and student clinicians at the Physical Therapy Institute
+ Organizing and maintaining clinic policies, resources and patient handouts
+ Monitoring and ordering clinic supplies and materials
+ Assisting with clinic events
+ Supporting the clinic and academic research agenda by recruiting participants, scheduling participants, and organizing and managing data
+ Working with administrative coordinator to assure administrative assistant coverage at the PTI and PT Program
+ Other duties as assigned
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be able to work in a constant state of alertness and safe manner. Must have regular, predictable, in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED. Some college/technical school course completion preferred. 1-2 years of administrative support experience required. Experience working in a team and customer service oriented environment; medical or clinical setting experience preferred. Excellent written and verbal communication skills. A heart for helping others, and willingness to learn about people with physical impairments.
Computer proficiency in MS Office (Word, Excel, Outlook and PowerPoint). Willingness to learn new software programs, such as those that support medical record keeping.
Intermediate skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to clinic clients, academic and clinical faculty, and graduate students.
Intermediate skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Basic skills: Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally required to stand, walk, use hands to handle or feel and reach with hands and arms. The employee is regularly required to sit, talk and hear. The employee must occasionally lift and /or move up to 20 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race, color, religion, gender, national origin, disability, or veterans status, in accord with 41 C.F.R. 60-1.4(a), 250.5(a), 300.5(a) and 741.5(a). Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke Free Illinois Act (410 ILCS 82/).
+ High School or better
+ 1-2 year: Previous administrative work experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.