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Call Center Supervisor #9696

Midwest Professional Staffing Des Moines, IA
  • Expired: over a month ago. Applications are no longer accepted.

CALL CENTER SUPERVISOR #9696

Hours: Monday-Friday 8AM-5PM

Pay: $15-20/hour

Type: Contract to Hire

Location: Des Moines, IA

We are looking for a personable and professional Customer Service/Call Center Supervisor! This person will manage a team of about 20 Customer Service Representatives located in Des Moines, IA!

RESPONSIBILITIES:

  • Track and document employee performance
  • Complete reviews
  • Interview, hire and terminate employees as needed
  • Train and develop staff
  • Assist with training
  • Respond to customer escalations
  • Scheduling
  • Approve time-cards
  • Other duties as assigned

REQUIREMENTS:

  • College degree preferred
  • MUST have Customer Service/Call Center/Collections experience
  • MUST have supervisory experience
  • Bilingual in English/Spanish a plus!
  • Excellent communication skills
  • Ability to multi-task
  • Personable and professional

We are a staffing firm dedicated to connecting talented candidates with outstanding companies. Midwest Professional Staffing is an equal opportunity employer. Join our team and reach your true potential!

Midwest Professional Staffing

Why Work Here?

We connect qualified candidates with outstanding companies!

Address

Des Moines, IA
USA

Website