Skip to Main Content
← Back to Jobs

Assistant Banking Center Manager

Midland States Bank Rockford, IL
  • Expired: over a month ago. Applications are no longer accepted.

The Assistant Banking Center Manager is responsible for individual business development goals along with assisting with managing the sales and operations of the Banking Center.  This role works in conjunction with the Banking Center Manager to ensure implementation of policies and programs, in order to achieve company objectives.  Coaches Bankers and Tellers on identifying and meeting the needs of the bank’s existing and prospective customers, including answering inquiries regarding accounts and consumer loan balances, opening new accounts, and handling customer complaints.  Proactively sells banking services to retail customers along with developing current and prospective business clients.

Primary Accountabilities

  • Calls on prospective business customers to generate new clients while also maintaining and expanding existing consumer and business banking relationships.
  • Assists in the training, coaching and motivation of the staff in order to cross-sell the bank’s products and services and deepen customer relationships. 
  • Support portfolio growth by identifying cross-sell opportunities and displaying sales leadership
  • Assists in the delivery of quality customer service through personal contact with customer prospects and adherence to approved quality standards.  Encourages, by example, staff prospecting.
  • May be responsible for providing employees timely, candid, and constructive performance feedback through weekly check-ins, huddle meetings, individual coaching, and observation sessions along with objective performance evaluations.
  • Assists the Banking Center Manger in assuring effective utilization and scheduling of staff along with timesheet approval.
  • Communicates to Retail staff.
  • Ensures Retail Staff completes all required training.
  • Assists Banking Center Manger in the preparation of retail sales and operational reports.

Position Qualifications


  • Bachelor’s Degree preferred and/or 2-3 years of relevant work experience.
  • Broad knowledge of bank systems, consumer loans and deposit accounts.
  • Cash handling and customer service background.
  • Proven sales experience.

Competencies/Other Skills:

  • Energy, Drive, Ambition
  • Learns From Mistakes
  • Leading with Purpose
  • Putting People at Ease
  • Getting Information, Making Sense of It; Problem Identification
  • Being a Quick Study
  • Knowledge: Trade and Business
  • Maintains Clear Communication with Customer

Midland States Bancorp, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.


Midland States Bank

Midland States Bank is rated 5 Stars by Bauer Financial, a rating reserved for only the strongest financial institutions in the U.S. Midland continues to grow and now has assets of approximately $1.7 billion and Midland Wealth Management has assets under administration of more than $1.1 billion. More Heart. What really sets us apart is our ability to provide financial strength while dedicating ourselves to each and every customer. See, we put our heart and soul into every relationship, every experience and every customer interaction. We truly care about our customers and we want to help them achieve financial success and we do that one conversation, one transaction, and one handshake at a time. We are a community bank and will always be a community bank, no matter what size we grow to, because we understand what it means to have great strength and more heart. For additional information, visit


Rockford, IL