Skip to Main Content

Client Service Associate

Middle Avenue College Park, MD

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Company Description

We take our clients goals seriously and make them our own goals. Because our entrepreneurial philosophy and passion to expand matches our clients desire to continually increase their share of the market, Middle Avenue offers clients a driven and very healthy relationship moving forward. The ‘common goals’ we share with our clients and our ability to match their demands is what allows us to enjoy long term success, regardless of the current state of the market.

Job Description

Middle Avenue is looking for a Client Service Associate. We seek a career-oriented individual that can thrive in a collaborative environment and enjoys the challenges of providing exceptional service to our clients. Duties are varied and can include: preparation for client review meetings, responding to client inquiries, meeting follows up, and maintaining and updating client files.

Salary range: $57000 - $67000 per year.

Responsibilities:

  • Conduct outreach to maintain strong relationships with the client base and identify services and solutions, such as digital, and online access, and that support clients’ needs.

  • Exercise discretion by pricing and quoting client estimates to win new projects while maintaining standard profit margins.

  • Greet and service clients in a professional and friendly manner while developing positive client relationships.

  • Prioritize and organize the workflow and collaborate with all facets of the operation and administration of client accounts.

  • Collaborate with the sales, design, procurement, and construction teams to improve workflows.

  • Process new accounts by obtaining all necessary approvals and ensuring all client documentation is returned, completed, and approved.

Qualifications

  • Previous customer or client service work or related experience preferred.

  • Strong written and verbal communication skills.

  • Detail-oriented with the ability to line up and organize workflow.

  • Ability to work effectively in a team as well as independently.

  • Able to accomplish a variety of tasks in an efficient, organized manner.



Additional Information

  • That is not a remote job

Middle Avenue

Address

College Park, MD
USA

Industry

Business

View all jobs at Middle Avenue