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Assistant Banking Center Manager - 48th & Chandler

MidFirst Bank Phoenix, AZ

  • Posted: May 19, 2021
  • Full-Time

Assistant Banking Center Managers will assist Banking Center Managers with the daily operations of the banking center as well as provide leadership to a team of sales and service professionals to meet and exceed sales goals and provide valuable service to customers. This position is also responsible for a variety of duties focused on the development of new business, as well as retaining and expanding our current relationships with customers.

Your duties will include, but are not limited to:

-Assist in overseeing the operational functions of the banking center and provides support to staff (i.e. answering questions, coaching, providing encouragement, feedback, and constructive criticism as needed)
-Perform required steps to process loan applications and customer originated financial transactions, open new accounts and sell banking products and services
-Build and maintain relationships with clients to uncover and satisfy their needs through the sale of financial products and services
-Generate sales leads through community outreach activities and develop business partners, while building internal relationships
-Assist clients with concerns or questions regarding their accounts. Explain service charges, statement problems, product features, etc. and work to resolve sometimes complex or sensitive customer issues
-Create workforce stability by cultivating an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same
-Ensure the audit/compliance procedures of the center are followed, while maintaining the highest level of customer service
-Ensure completion of regulatory compliance and training specific to sales and service responsibilities for you and your associates
-Ensure that security measures are adhered to regarding opening and closing procedures within the bank
-Represent oneself and the bank in a positive, courteous, friendly, and professional manner
-Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluationsEducation: High School DiplomaEmployment Type: Full-Time Regular

MidFirst Bank


Phoenix, AZ



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