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Youth Support Specialist - HOME Youth Services (Day, Swing & Graveyard Shifts)

  • Expired: March 10, 2023. Applications are no longer accepted.
Join our team as we help young people find stability, success, and positive relationships! The Youth Support Specialist (YSS) directly supervises at-risk youth and assists youth in obtaining basic needs and navigating resources, while ensuring a safe space at HOME. The YSS helps youth learn life skills, build positive relationships and navigate public and social services available in the community. This position may work rotating weekends and holidays to ensure youth are receiving care at all times.

Graveyard shift will be working 11:45pm - 8:15 am.

Swing shift 3:45pm - 12:15am

There are multiple openings for this position. Candidates must submit applications by 03/24/23 to be considered for first-round interviews.


The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Two or more years of work or volunteering experience in fast-paced customer service, healthcare, education, social/community services or related public-facing sectors;
  • College coursework in social sciences or related human services preferred but not required.
  • Equivalent combinations of education, various experience, and training may be accepted.
  • Preferred Qualifications:
    • Work or volunteer experience working with special needs population and/or experience working with youth or high-risk youth ages 11-18.
    • Prior training or experience in the following areas: CPR/First Aid, Food Handlers card, Mandatory reporting, privacy laws, trauma-informed care, suicide intervention, collaborative problem solving, and recognizing and reporting child abuse & neglect.

  • Ability to build and maintain healthy boundaries and relationships with youth and community partners.
  • Desirable skillsets include: de-escalation, motivational interviewing, role-modeling, active listening, flexibility and adaptive to changing circumstances, light cooking, housekeeping, and close monitoring and supervision of youth.
  • Proficiencies in the use of Microsoft Office, such as Word and Outlook.
  • Ability to effectively communicate in both oral and written form; read and interpret policies and instructions.
  • Ability to utilize video conferencing, navigating and communicating on social media, and general technology skills.

  • Valid driver license and insured vehicle available for use on the job with satisfactory drive record for the past 5 years.
  • Pass Oregon Department of Human Services criminal background check.
  • This position is subject to MWVCAA's Mandatory COVID-19 Vaccination Policy.

**ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
  • Provides direct supervision to youth in adherence to program and licensing requirements.
  • Teaches independent living skills & goal setting.
  • Answers the phone: direct calls or take messages appropriately (landline, cell phone, and social media).
  • Takes crisis calls: conduct crisis intervention over the phone and in person (landline, cell phone, and social media).
  • Effectively presents information and responds to questions from clients, customers, partners, and the general public.
  • Demonstrates experience and understanding in working with at-risk youth including those experiencing homelessness as well as community partners and social service agencies.

PHYSICAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities.
  • Required to frequently reach; required to stand; walk; stoop, kneel, crouch, and rarely crawl. Mobility to get to multiple levels in house/facility without an elevator is required.
  • Regularly lift and/or move 10 pounds and occasionally lift and/or move up to 50 pounds.
  • Manual dexterity for handling office equipment, preparing food/cooking, checking for hidden items in beds, backpacks, facilities, on persons.
  • Frequent driving in all weather conditions.

  • Close quarters, often with a population experiencing homelessness, with additional barriers such as mental illness and substance use.
  • Frequent noise and distractions in workspaces. May work in kitchen/laundry with appliances and restroom spaces.
  • Indoor and outdoor work environment.
  • Ability to work flexible hours including nights, weekends and holidays as needed and scheduled by supervisor.
  • Utilizes virtual video conference platforms and social media platforms as a means to communicate and work collaboratively.
  • Potential risk of exposure to COVID-19 and other communicable conditions. Personal Protective Equipment (PPE) such as face coverings may be required.

*COVID-19 Alert: This position includes performing essential services during the COVID-19 pandemic and potential exposure to others who may be infected with the virus. I understand that if I receive a positive test, I will report it to HR at and my supervisor and wait to be released back to work by HR. I also understand that I must use available PPE and practice social distancing whenever possible according to agency policies.

MWVCAA is committed to promoting and achieving diversity, equity and inclusion with employees and with those we serve. The agency strives to be an employer of choice with a vision for all people to be respected for their infinite worth, and supported to envision and reach a positive future.

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.

**This is a partial list of essential duties and responsibilities. To review the full job description, download below.

Mid-Willamette Valley Community Action Agency


Salem, OR
97301 USA



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