Mid-Ohio Tubing LLC, a subsidiary of Gregory Industries, has an excellent opportunity for a Customer Service Representative to join our team in Decatur!
You will be responsible for communicating with our outside sales force and customers in processing orders.
- Accurate and timely order entry in ERP system
- Handle customer inquiries
- Provide internal support to our outside sales force
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor with external and internal customers
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office with special focus on Excel
We offer an excellent wage and benefit package, and advancement opportunities!
- Immediate participation in 401(k) plan with company match
- Ten paid holidays
- Paid Time Off
- Company provided life insurance, short term disability & long term disability
- Medical, prescription, dental & vision
- Discretionary profit sharing program
Qualified candidates may apply online at www.gregorycorp.com/careers.
Online applications are required in order to be considered for employment.
Mid-Ohio Tubing is an equal employment opportunity employer.