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Services Sales Manager

Microsoft Oklahoma City, OK
  • Expired: over a month ago. Applications are no longer accepted.

With 23,200+ employees globally, Microsoft Digital, Services, and Success is one of the company’s largest groups, serving customers in 191 countries and 46 languages. Simply put, we help customers and partners get the most out of their technology investments by delivering their voices back to our business groups to make our technology even better—and by accelerating their transformation journeys to become digital businesses. For more information, visit Join us and be one who empowers billions! That’s incredible reach. When you combine that with your own inspiration, plus the freedom and support to make your ideas happen, you can make a huge impact on how people work and live all over the world.


The focus of the Sales Manager role is to provide leadership to accelerate our customers’ digital transformation, implementing sales strategies that enable realization of Microsoft Services goals to Support the Lifecycle, Champion Consumption & Make the Market. Key accountabilities include:


Drive Customer Success through Inspirational Leadership


  • Develop sales strategy for driving new, industry-relevant customer solutions in your market, aligned to the Services Go-To-Market Plan for your area & Enterprise Operating Unit (EOU) strategy
  • Inspire your sellers, fostering a culture of customer-centricity, accountability, collaboration and achieving big bold goals
  • Lead by example, personally engaging with customers at CxO level, supporting & coaching sellers on new opportunity discovery & acceleration


Drive Excellence in Execution & Maintain a High-Performing Team

  • Develop a high-performing, diverse and sustainable team to enable long-term, predictable revenue growth and satisfied Microsoft customers
  • Ensure compliance of pre-sales spend to budget, Sold Margin & Revenue Mix
  • Hold sellers accountable, driving excellence in new business & account planning, pipeline management, forecasting & close planning
  • Coach consistently in accordance with Microsoft’s Empowering Digital Success culture
  • Drive integration and orchestration with EOU, Specialist Team Unit (STU), Customer Success Unit (CSU) and One Commercial Partner (OCP) teams, to ensure 'One Microsoft' execution with customers
  • Meet or exceed revenue & core priority targets, executing in accordance with prescribed Microsoft methods, processes and tools

Key Experience, Skills, Knowledge & Education Required:

  • Proven sales success and expertise in selling complex solutions to enterprise customers, with track record of consistently meeting/exceeding sales targets
  • Industry knowledge, with experience in multiple sectors and industries
  • Management experience of coaching and developing high-performing sales individuals
  • Experienced in complex sales methods & processes
  • Sales and business background, with 7+ years of technology-related experience
  • Bachelor’s degree with exposure to Information Technology (or equivalent)


Skills Profile

  • Industry Sales Leader – Ability to: Lead industry-specific Sales Strategy, effectively translating corporate strategies into local industry Sales Strategy & appropriate plans; & ability to Influence Stakeholders & Decision across the organization to ensure alignment with area sales plans
  • Market Maker - Ability to: Anticipate market changes to drive new, industry-relevant customer solutions - connecting market & technology trends to business disruption & articulating to customers in a compelling way; Generate Customer Trust, being a credible technology & business advisor that customer executives want to partner with & coaching them to realize their business objectives; & ability to Role-model digital conversations, to inspire, influence & engage Customer decision-makers to pursue Digital Transformation (DT)
  • People Leader – Ability to: Attract top talent & build a team which is diverse, high-performing & sustainable; Role-model Leadership Principles & Practices to create clarity, generate energy & deliver success; Coach team members to embrace a Growth Mindset, driving continuous capability development; & ability to role model corporate values to deliver exceptional results
  • Driver of Excellence in Execution - Ability to: Drive sales discipline and accountability, ensuring excellence in account & territory planning, pipeline management, forecasting & close planning; Drive excellence in intentional execution, ensuring area goals & targets are achieved or exceeded through execution of prioritized Sales Plays; & ability to Inspire, challenge & develop team members, consistently coaching & role-modelling in line with recognized practices


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 


Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.



Oklahoma City, OK