Job DescriptionMichigan Legacy Credit Union is holding an onsite recruiting event on Saturday November 21st, 2020!Hours of job fair: 10am-2pmLocation: Michigan Legacy Credit Union Warren branchAddress: 31130 Ryan Rd, Warren, MI 48092Michigan Legacy Credit Union looking for an energetic, personable Video Call Center Representative/Concierge for full-time position at our warren branch location. The ideal candidate will have a proven track record of providing phenomenal service and great sales record, preferably in a financial or retail environment. A large amount of the candidate's performance will be based on sales referrals.The qualified candidate will be responsible for: providing excellent service to members by telephone, email, internet, or mail; determining members' financial services needs, and recommending services, and products that address those needs; processing basic financial transactions for members including such functions as account transfers, loan payments for members...
providing the following services to members, in person, by telephone, video or by mail: processing deposits to checking or savings accounts and disbursing cash or check withdrawals; processing checks and other transactions; providing, money orders, credit card cash advances; receiving loan payments and service charge payments for services; processing transfers between accounts; redeeming US savings bonds; balancing the ATM; operating a cash drawer and; opening and closing their cash drawer, accounting for cash assigned, received, and disbursed on a daily basis; accurately balancing the teller drawer daily.The ideal individual will have a high school diploma or equivalentSix to twelve months of cash handling experienceResponding to routine member inquiries regarding the operation of accounts.They must possess the ability to multi-task, and the ability to work independently while still having a desire to contribute to a team.They must have a working knowledge of Microsoft Outlook, Word, and Excel. They also should possess: the ability to read, write and comprehend simple business correspondence and the ability to operate standard office technology, equipment and tools.Ability to learn or be familiar with the differences in a basic number of products and services offered by the credit union and sound interpersonal skills and a cooperative and positive attitude.This position does require standing and greeting of the owners throughout the day; ADA accommodations made upon request.Company DescriptionMichigan Legacy Credit Union, formerly known as Affinity Group Credit Union is a member owned, not-for-profit financial cooperative serving members who live, work, worship, attend school, or own a business in Wayne, Oakland, Macomb, Monroe and Livingston counties. Michigan Legacy Credit Union is committed to providing quality financial services at a competitive price delivered in a professional and efficient manner, while keeping members and their needs first.
For additional information on Michigan Legacy Credit Union visit: www.michiganlegacycu.org
Michigan Legacy Credit Union