Administrative Assistant

Reports to: Managing Director of Administration and Human Resources

Employment Type: Full-Time, Monday-Friday, 9 a.m.-5 p.m.

Location: Lansing, MI : In-Person (no remote options available)

Application Deadline: February 17, 2023

Benefits: Full benefits package includes platinum health, dental, vision, life, and disability insurance. Also includes education support program (with benefit options of tuition payment or student loan repayment), employee development program, 403b retirement plan (with standard 4% employer contribution and up to an additional 3% match), 240 hours of PTO, paid holidays, paid maternity/paternity/adoption leave, employee assistance program (providing resources to support employees with finances, legal issues, mental health and more including free professional consultations) and a fun, engaging work environment.

ESSENTIAL FUNCTIONS

The administrative assistant will assist in day-to-day operations of the office, and support the work of management and other staff. This position is designed to build the capacity of the organization and plays a key role by performing various administrative and clerical tasks. Day-to-day tasks may include a variety of activities in the office, including filing, answering the phone, organizing documents, and more. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.

DUTIES & RESPONSIBILITIES

The administrative assistant will perform a wide range of duties including but not limited to the following:

Reception

• Answer general phone inquiries using a professional and courteous manner
• Direct phone inquiries to the appropriate staff members
• Forward voicemail from the general mailbox to the appropriate staff member
• Reply to general information requests with accurate information
• Greet clients/suppliers/visitors to the organization in a professional and friendly manner
• Sort incoming mail, faxes, and courier deliveries for distribution
• Prepare and send outgoing mail

Human resources support

• Support recruitment
• Place job posting advertisements
• Prepare applicant materials and distribution to interview team
• Scheduling of candidate interviews
• Conduct reference checks
• Candidate communications as well as interview team communications
• Manage onboarding of new employees
• Process and manage documentation from quarterly check-ins and other HR processes/initiatives
• Assist with employee files and other HR tasks as necessary

Office administration

• Use computer word processing, spreadsheet, and database software to prepare reports and documents
• Update and ensure the accuracy of the organization's databases and contact management systems (e.g., membership, eNews, etc.)
• Provide secretarial and administrative support to management and other staff
• Organize and manage office space
• Manage office technology systems and equipment
• Purchase, receive and store office supplies ensuring that basic supplies are available
• Maintain the organization's calendar
• Attend meetings and take minutes as needed (to include but not limited to biweekly staff meetings)
• Support for meeting set up and internal hosted meals/activities

Other duties as assigned.

EDUCATION, JOB KNOWLEDGE, AND EXPERIENCE REQUIREMENTS

The ideal candidate should:

• Have an associates degree in administration, human resources, or related field.
• Possess strong communication and project management skills.
• Have ability to solve problems, pay attention to detail, and follow through on tasks assigned through completion.
• Possess strong customer service skills and comfort level with being the first point of contact with the organization.
• Possess strong interpersonal skills and the ability to work effectively as part of a team.
• Have a passion for working in the nonprofit and education sector, especially for postsecondary attainment.
• Have strong written and verbal communication skills.
• Have a strong and demonstrated commitment to equity.
• Must be fully vaccinated and boosted against COVID19 to be eligible for employment.

TO APPLY PLEASE UPLOAD YOUR RESUME AND A COVER LETTER

ABOUT MICHIGAN COLLEGE ACCESS NETWORK

MCAN is an equity focused organization and values having broad, diverse representation and inclusivity on our team. This is critical to provide perspectives and lived experiences to help guide our work to have the greatest impact. We especially encourage people of color and first generation college graduates to apply.

Since our founding a decade ago, Michigan College Access Network has known that college changes everything - and perhaps even more critical to our mission is the belief that college is for everyone.

We do what it takes to provide students in Michigan with a brighter long-term future, through college access and postsecondary certificate and degree attainment: doing the research, talking to agents of change, connecting resources, being a changemaker.

Why? By encouraging Michigan residents to earn postsecondary certificates and degrees, we not only help them earn more and promote their well-being - we also strengthen Michigan's talent pool, retain and attract businesses to the state and stimulate Michigan's economy in the process.

Through college access, we are also able to promote equity in our state. We work to ensure that every student in Michigan has the opportunity to attend college - especially low-income students, first-generation college-going students and students of color.

VISION AND VALUES

College is postsecondary education
We use the term college to refer to attainment of education beyond high school, including postsecondary certificates and academic degrees.

College is a necessity
Postsecondary attainment dramatically increases an individual's economic independence in a knowledge-based economy.

College is for everyone
We work toward changing the systems that perpetuate inequities in postsecondary attainment.

College is a public good
Postsecondary attainment is critical to a just and equitable society, strong economy, thriving democracy, and healthy communities.

For more information, visit micollegeaccess.org.