The Outpatient Services Program Manager will provide clinical supervision and oversight for our multi-disciplinary team as well as its State licensed outpatient drug treatment facility. This position is responsible for leadership and administrative functions at the facility, overall program management, direct oversight of clinical as well as all facility staff, managing the daily on-site operations, ensuring compliance, and staff training and development. This position is the Administrator on record for Outpatient Services, Supportive Employment and Supportive Housing.
Essential Duties and Responsibilities:
- Oversee the implementation and delivery of services by clinical and facility staff.
- Develop/enhance clinical programming that meets the unique needs of the client population with fidelity to established models.
- Review client assessments; oversee the development of treatment plans and case management.
- Enhance collaboration and cooperation between service lines to ensure service integration.
- Accurately assess and meet clinical training and supervision needs by using program data and best practices.
- Provide clinical supervision and oversee Chemical Dependency Professional Trainees.
- Monitor and evaluate program quality and effectiveness in terms of client services, Agency goals and objectives, monetary and regulatory compliance.
- Implement Quality Improvement activities to include recommending program standards and measurements for continuous quality improvement
- In collaboration with Senior Leadership prepare and monitor budget and resource needs
- Oversee clinical record management according to agency practice; prepare and/or audit reports utilizing agency electronic clinical documentation system.
- Develop approaches to improve client engagement in needed ongoing services and utilization of internal/external resources.
- Respond to licensing bodies, and ensure operations are in compliance with regulations
- Ensure implementation of assessment, treatment, continuing care, transfer and discharge plans in accordance with the appropriate WAC
- Maintain licenses and certifications for the facility
- Bachelor’s Degree in Counseling, Psychology, Social Work, or related field from an accredited college or university.
- Mental Health Professional status with Washington State Division of Behavioral Health and Recovery (DBHR),
- Washington State approved clinical supervisor with at least fifteen hours of training in clinical supervision, or ability to obtain within 6 months upon hire.
- Three (3) years of clinical experience working in a mental/behavioral health capacity serving adolescent and/ or adults
- Three (3) years of supervisory experience in a State licensed chemical dependency treatment facility
- Active licensure, i.e. RN, LCSW-C
- Chemical Dependency Professional Certification
- Demonstrated knowledgeable of addiction as a disease; Code of Ethics, management, training and supervision techniques; Federal, state and local laws/standards; Best practice and evidence based models.
- Knowledge of RCWs and WACs for outpatient substance abuse recovery facility
- Knowledge of governance boards, such as the Federal Drug Enforcement Agency and the Board of Health
- Masters in the Social Services fields with a state license
- Four (4+) years of experience in an administrative management position
- Two (2+) years of responsibility for the supervision of professional staff, budgeting, program planning, and licensing.
- Understanding of community mental health and substance use services, concepts, and the recovery philosophy
Metropolitan Development CouncilMDC is a dynamic non-profit known for using best practices and finding solutions for vulnerable people. MDC offers a range of job opportunities for individuals who share our commitment to excellence, demonstrate personal and professional integrity, and optimize human potential and inclusion. Through an integrated approach of empowering individuals to make their own choices, MDC fulfills our mission of promoting self-sufficiency and removing individuals and families from poverty.