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Senior IP Operations Engineer

MetroNet Overland Park ,KS
  • Posted: 20 days ago
  • Full-Time
Job Description

MetroNet has an immediate opening for an energetic, customer focused Senior IP Operations Engineer!

At MetroNet, we pride ourselves on providing cutting-edge technology combined with outstanding customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic technology. MetroNet specializes in fiber to the premise TV, voice and internet services that provide our customers with some of the fastest internet speeds in the world. Recognized for being one of the Best Places to Work in 2020 by Glassdoor. We are committed to revolutionizing the industry by enhancing the overall customer experience and optimizing the talent of our valued associates. 

We’re looking for tech-savvy, innovative thinkers to join our team and help us create what’s next!

What is in it for you?

  • Competitive total compensation package
  • 80% of Medical premiums paid for by company
  • Company paid Disability and Life insurance
  • 401(k) company match and 100% vested on day 1
  • Discounted MetroNet service in our serviceable area
  • Locally owned, friendly, fun atmosphere

Job Summary:

This position is responsible for Designing, Implementing, and Supporting Network and Services on a Service Provider Network.  The position requires the ability to work independently and/or on a team on highly complex projects.

Successful candidate must have advanced knowledge of networking technologies and vendors such as Nokia, Cisco, and Juniper.  Excellent analytical and problem-solving skills, written and verbal communication skills, and customer relation skills are a must. Must be able work outside normal business hours and be on-call as tiered support.

What you will be doing:

  • Engineering Design, Implementation, and Supporting Service Provider Network  (Internet, Video, Voice)
  • Creating Methods of Procedure to Implement Network Changes
  • Researching, Testing, and Implementing Engineering Best Practices and Continuous Improvement.  Creating Documents and Scripts for Consistency.
  • Tiered and On-Call support for Network and Customer Issues.
  • Providing Internal Support for Engineering and Operations Teams.
  • Driving Projects to Resolution

What You Need For This Position:

  • Bachelor’s degree in a related field, plus
  • Five to eight years of experience in telecommunications/service provider industry is desired. Professional certifications are a plus.
  • Strong experience with Nokia 7750, Cisco ASR, and Juniper MX Routing Platforms
  • Expert at IP and MPLS – Industry Certifications a Plus
  • Operational Mindset to Continuously Improve Network and Services While Protecting Customers
  • Experience with Networking Tools and Network Management Systems (NSP, Solarwinds, 6Connect, Netbrain, IPAM)
  • Strong Technical Writing and Documentation Skills

If you have a strong desire to impact, the success of our organization by ensuring we continue to attract and retain committed professionals, please apply today!

MetroNet is an EQUAL OPPORTUNITY EMPLOYER

#ZR

Company Description
Headquartered in Evansville, Indiana, MetroNet is a customer-focused company providing cutting-edge fiber optic telecommunication services, including high-speed Fiber Internet, full-featured Fiber Phone, Fiber IPTV with a wide variety of programming, and a home security product called MetroNet SmartHome.

We got our start in 2005, with our first fiber optic network in Greencastle, Indiana, and have since expanded into 50+ communities throughout Indiana, Illinois, and Kentucky. All MetroNet services are delivered across our 100% fiber-optic network made up of thousands of miles of fiber optic cables connected directly to homes and businesses.

At MetroNet, we are committed to bringing state-of-the-art telecommunication services to the communities we serve by delivering services comparable or superior to those offered in large metropolitan areas. This commitment not only means better internet, television and telephone options for our customers today but also the capacity to continually provide additional products and services in the future as new uses for 100% fiber are developed.

Our commitment to our communities doesn’t stop at bringing exciting new technology. We’re also proud to have local retail stores, staffed with friendly associates and technicians who actually live in the communities we serve. We find it is always reassuring to see a familiar face when your services are installed or when you stop by our store. Our innovative store design allows customers to test drive MetroNet products at interactive kiosks, sign up for services, pay their bills, and much more.

MetroNet

Why Work Here?

Growing industry, generous compensation package, fun work environment, and cutting edge technology... Join our team today!

Headquartered in Evansville, Indiana, MetroNet is a customer-focused company providing cutting-edge fiber optic telecommunication services, including high-speed Fiber Internet, full-featured Fiber Phone, Fiber IPTV with a wide variety of programming, and a home security product called MetroNet SmartHome. We got our start in 2005, with our first fiber optic network in Greencastle, Indiana, and have since expanded into 50+ communities throughout Indiana, Illinois, and Kentucky. All MetroNet services are delivered across our 100% fiber-optic network made up of thousands of miles of fiber optic cables connected directly to homes and businesses. At MetroNet, we are committed to bringing state-of-the-art telecommunication services to the communities we serve by delivering services comparable or superior to those offered in large metropolitan areas. This commitment not only means better internet, television and telephone options for our customers today but also the capacity to continually provide additional products and services in the future as new uses for 100% fiber are developed. Our commitment to our communities doesn’t stop at bringing exciting new technology. We’re also proud to have local retail stores, staffed with friendly associates and technicians who actually live in the communities we serve. We find it is always reassuring to see a familiar face when your services are installed or when you stop by our store. Our innovative store design allows customers to test drive MetroNet products at interactive kiosks, sign up for services, pay their bills, and much more.

Address

Overland Park, KS
USA

Website

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