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Senior Desktop Engineer

Metro Systems Washington ,DC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description


Senior Desktop Engineer


MSI is actively seeking a Senior Desktop Engineer to support our client located in Washington, DC.




·         Responsible for creating deployment packages for COTS and custom applications in an enterprise environment.

·         Package applications and software updates utilizing tools such as Flexera Admin Studio, Install Shield, PowerShell, VBScript and Wise Package Studio.

·         Proficient in creating and editing MSI installers. Windows batch and PowerShell scripting.

·         Develop, maintain, and deploy secure web browser packages using a variety of web browsers including Internet Explorer, FireFox, and Chrome in a Windows environment.

·         Develop and follow procedures for testing applications prior to deployment.

·         Document the customizations and changes made during the packaging process.

·         Participate in the preparation of materials and oral presentations for customers and management.

·         Play a lead role in meetings relating to specific technical projects or tasks.

·         Build common application packages into SCCM and deploy onto workstations.

·         SCCM Software package deployment and troubleshooting.

·         Develop software installation scripts and provide code review for complex software installations.

·         Assist Support Services in advanced level software installation package distribution troubleshooting.

·         Design, implement and configure the COTS/GOTS software needed to support our enterprise SCCM Current Branch (CB) infrastructure.

·         Update/Create documentation as needed.

·         Create standard operating procedures on all solutions implemented.

·         Research, evaluate, and remain current on emerging tools, techniques, and IT technologies.

·         Work closely with client to perform technical and requirements analysis.

·         Working effectively in a collaborative and innovative team-oriented environment.

·         Provides weekly statuses & estimates of all priority and non-priority projects along with recommended scope or schedule changes based on capacity and unforeseen challenges.

·         Weekly review of all change requests (CRs).




·         Recent experience packaging applications and application updates using Flexera Admin Studio, Install Shield, or Wise Installer/Packaging Studio.

·         A thorough understanding of how applications install on the Microsoft Windows platforms.

·         Experience or knowledge of Power Shell and/or VB scripting.

·         Knowledge of Active Directory, Microsoft Registry and ability to query or modify settings.

·         Experience with remote access tools, including RDP, NetMeeting and Windows Desktop Sharing.

·         Knowledge of MS Windows desktop operating systems.

·         Ability to develop and maintain accurate and comprehensive IT documentation.

·         Technical document writing experience.

·         Experience in software support/packaging.

·         Packaging experience with Install Shield or Similar packaging studio.

·         Software Deployment using Microsoft Systems Center Configuration Manager (SCCM).

·         Extensive knowledge and understanding of Microsoft client operating systems including Windows 7 and Windows 10 and their use in enterprise environments.

·         Extensive experience with Microsoft Office and other enterprise applications, including ownership, support and management.

·         Experience with and knowledge of AD design and GPO management.

·         Knowledge of Windows security components and permission.

·         Strong documentation and communication skills.

·         Ability to complete tasks with minimal instruction and supervision.

·         Ability to effectively communicate with all levels of end users, IT and management staff.

·         Attention to detail as well as strong organizational, planning, problem-solving and multi-tasking skills.

·         Experience with customization of MSI files.

·         Demonstrated Scripting experience (PowerShell/VB/etc.).

·         Enterprise application deployment expertise required.

·         Understanding of application packaging and deployment technologies used in corporate environments including Windows Installer.

·         Exemplary communication, analytical skills, and technical knowledge across the client environment.

·         Ability to produce concise and clear technical documentation.

·         Results orientated and schedule driven.




·         Experience packaging applications and application updates using Flexera Admin Studio, Install Shield, or Wise Installer/Packaging Studio.

·         Candidate should have hands on experience with SCCM or other software packaging type tools.

·         Demonstrated experience with packaging with other team members and provide technical leadership.

·         Strong development experience, especially scripting and packaging.

·         Experience with SCCM CB.

·         Experience supporting an enterprise desktop engineering environment.

·         Experience with deploying software in a Windows environment.

·         Experience leading large, complex desktop engineering deployment projects.

·         Hands on experience with Microsoft Windows 10 in an Enterprise Environment.

·         Experience with troubleshooting and resolving technical issues with operating systems as a Level 3 desktop engineer

·         Experience working in a large enterprise environment and networks.


Metro Systems


Washington, DC