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Data Center Technician

Metro Systems
Vienna, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Data Center Technician (Night Shift)

Metro Systems is seeking a Data Center Technician to support our client in McLean, VA.

Overview:

Provide onsite technical support and monitor our client’s data center and equipment to ensure continuous availability.  Perform troubleshooting, escalations, and resolve incidents and problems when detected.  Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance. 

Responsibilities:

  • Respond to alerts and alarms, identify and correct problems.
  • Create and work on tickets in an IT Service Management application for customers and escalate issues as needed.
  • Troubleshoot and escalate incidents and problems.
  • Interface with other areas and/or vendors to resolve outages or periods of reduced performance, in accordance with established criteria.
  • Provide status reports on active or resolved issues.
  • Follows established policies, procedures and guidelines.
  • Conduct preventative maintenance on data center equipment to ensure efficient operations.
  • Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure.
  • Data Center staging, deployment, and logistics/asset management support.
  • Server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.).
  • Network installation & maintenance (rack & stack, cabling, parts replacement, etc.).
  • Data Center hardware break/fix/move/add/change; component replacement, hardware troubleshooting.
  • Site builds & refreshes, while meeting current quality standards.
  • Installation and running of data cables during the installation of new equipment.
  • Work with others to update and document procedures.
  • Write, and maintain, detailed site reference documentation.
  • Work in a noisy areas with hotter and colder temperatures than standard office environmental conditions.
  • Lift equipment weighing 50 lbs.
  • Perform other tasks or duties as assigned.

Qualifications:

  • Basic Data Center / IT Operations experience.
  • Software & Hardware tools utilized to perform day to day Data Center functions.
  • Must exhibit excellent communication and grammatical skills.
  • Demonstrated analytical and problem solving skills.
  • Ability to work independently and as part of a team.
  • Ability to work under pressure (urgent problems, deadlines, changing priorities).
  • Familiar with network cabling (types, distance limitations, testing, connectors, handling).
  • Familiar with electrical & optical transceivers (SFP+, QSFP+, DAC, CFP2, DWDM).
  • Familiar with server hardware and components.
  • Familiar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.
  • Familiar with datacenter design in relation to heat dissipation and air flow.
  • Meticulous and obsessive about organized cabling.
  • Detail oriented and organized.
  • Ability to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. 

Desired:

  • Bachelor’s degree in Information Technology or the equivalent combination of training, education, and experience.
  • CCNA or CCNP certifications.
  • Experience in presenting technical solutions and/or recommendations.
  • Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues.
  • Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems.
  • Advanced skill in diagnosing and troubleshooting issues.
  • Advanced research, analytical, and problem solving skills.

Metro Systems

Address

Vienna, VA
22181 USA

Industry

Technology

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