The Educational Case Manager (ECM) provides social services and assistance to improve the social and psychological functioning of children and their families to maximize the academic achievement of the children involved. This will be achieved by helping students within the Residential department resolve issues arising from remote learning and their IEP needs; ensuring they stay on track to achieve their educational goals. The ECM will also help students cope with disabilities, behavior management, and mental health issues.
DUTIES & ESSENTIAL JOB FUNCTIONS
- Serve as a liaison between students, homes, schools, family services, and other contacts to help children who face problems, such as disabilities, abuse, or poverty.
- Consult with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions.
- Counsel individuals, groups, families, or communities regarding issues including mental health, rehabilitation, social adjustment, child care, or medical care.
- Develop and review service plans in consultation with school administrative staff and perform follow-ups assessing the quantity and quality of services provided.
- Counsel students whose behavior, school progress, or mental or physical impairment indicate a need for assistance, diagnosing students' problems and arranging for needed services.
- Serve on policy-making committees, assist in community development, and assist client groups by lobbying for solutions to problems.
- Plan and facilitate social-emotional activities to promote a trauma-informed academic environment.
- Maintain case history records and prepare reports.
- Perform other duties as assigned by the Director of Children’s Services.
Education and Experience:
- Bachelor’s Degree preferred.
- One (1) year of experience in a residential or inpatient setting working with serious mental health disorders of at-risk youth preferred.
- Computer and software applications (Windows, MS Office, Internet applications, Parent Connect, etc.) necessary to perform the duties of the position.
- State high school and grade school content expectations (HSCE and GLCE)
- Methods for providing differentiated instruction to at-risk children.
- Student assessment strategies.
- The behavior patterns of youth and methods of interacting with and redirecting children.
Skills and Abilities Needed:
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- The ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions.
- The ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- The ability to Handle sensitive and confidential situations and documentation.
- The ability to work flexible hours, when needed, which may include some evenings and weekends.
IV. JOB SETTING
The work environment described here is representative of that which an employee will typically encounter during a normal shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may involve rotating between workstations where children are studying and require walking or standing for extended periods of time in a residential or office setting.
V. Other Information
MCHS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, ethnicity, religion, sex, age, marital status, national origin, disability, sexual orientation, veteran status, or any other protected characteristics as established by law. This policy extends to all policies and procedures related to the recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
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Methodist Children's Home Society