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ServiceNow Project Manager

MetaPhase Consulting
Washington, DC
  • Posted: over a month ago
  • Full-Time
Job Description

MetaPhase is seeking an IT Project Manager with a minimum of three (3+) or more years of experience to be a part of a project at the Department of Treasury, helping with Treasury’s ServiceNow shared services.

Basic Qualifications (Required)

  • Minimum of three (3+) or more years providing IT support to the Federal Government
  • At least 1 year experience with ServiceNow
  • Strong knowledge of the SDLC process, including both Agile and Waterfall methodologies
  • Ability to learn new systems or processes quickly to communicate stakeholder needs and drive towards solution development
  • Comfortable working with senior client leadership and managing stakeholder engagement for high-visibility projects
  • Ability to create documentation to support client needs, including user guides, requirements and project plans.

Additional Qualifications (Desired)

  • Business Analyst skills
  • Experience providing IT-centric PM support across multiple agencies
  • ServiceNow certifications, such as the Certified System Administrator or Certified Implementation Specialist

Essential Responsibilities

  • Provide oversight and management of IT project planning, execution, and delivery management for an agency
  • Interact with multiple project teams in support of an overall project goal
  • Provide thought leadership and direction to ensure that strategic and tactical plans reflect and support customer mission needs and priorities
  • Develop and maintain project charters, work breakdown structures, and schedules in support of contractual requirements
  • Proactively identify and communicate project status to client leadership including risks, dependencies, and resourcing needs
  • Liaison between project teams, client leadership, teaming partners, and customer stakeholders to promote proactivity, collaboration, and innovative thinking

Work Location

Combination of telework and client site in Washington, D.C.; current accommodations for full time telework due to COVID-19 response



Education Level

Minimum Bachelor's degree

Clearance Level

Active Clearance (or ability to obtain Public Trust Clearance)

About MetaPhase Consulting

MetaPhase Consulting is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:

Fastest Growing

  • Inc 5000 Fastest Growing Company - 2020, 2021, 2022
  • Washington Technology Fast 50 Award - 2019, 2020, 2021
  • Washington Business Journal 2021 - 75 Fastest Growing Companies in Greater Washington

Best Places to Work

  • Washington Post “2022 Best Places to Work”
  • Washington's Business Journal's “2022 Best Places to Work” in Greater Washington.
  • Financial Times America's Fastest Growing Companies - 2021, 2022
  • Virginia Businesses “2022 Best Places To Work In Virginia”
  • 2022 Virginia Business Magazine Best Places to Work
  • Northern Virginia Technology Council Top 100 Technology Firms 2020

Culture & Leadership

  • 2021 Washington Business Journal Small Business - CEO of the Year
  • Northern Virginia Technology Council Top Tech CEO Award Winner 2019
  • FedScoop 50 - Industry Leadership Award Nominee
  • 2022 SECAF Government Contractor Awards ($27.5 to $50 Million in Revenue)
  • 2022 FedScoop Best Bosses Finalist, Andy Glaser and Brett McLaren
  • 2021 Moxie Award Finalist

MetaPhase Consulting is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.

MetaPhase Consulting


Washington, DC



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