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Customer Service & Sales Support - Family Owned Company 72+ Years!

Merryweather Foam Barberton, OH

  • Posted: over a month ago
  • Full-Time
  • Benefits: life insurance, medical, vision, 401k, dental,
Job Description

1. Are you sick of working for huge, uninspired companies where you feel like you are a cog in a wheel or a number in their system?
2. Would you rather be part of a smaller company with growth opportunities where you are actually treated like family?
3. Do you like to solve complex problems?

If you answer "no," to any of the above then please DO NOT apply. We only have a limited amount of seats on our bus and we are looking for the next AWESOME team member.

The work we do matters...we create custom foam parts to make people's lives more comfortable.

Here's a little about us...

  • We exist to Glorify God and to serve our customers.
  • We are family owned and have been in business for 72 years!
  • We make custom foam parts for companies big & small!
  • We have a positive, hardworking culture! (imagine Chick-fil-a, but without chicken in a manufacturing environment)


Job Title: Customer Service & Sales Support
Type of Position: Full-time with eligibility for health insurance, vacation & holiday pay, and company matching 401k.
Location: Barberton, OH

JOB PURPOSE:
We seek an energetic, self-starter interested in advancing our market presence and competitive advantage through a collaborative team approach. You will receive support and interact with the critical areas of our business including sales and business development, customer service, manufacturing, and engineering. A critical part of your role is to support the sales representatives and their customers by gathering & communicating information in a timely manner.

JOB DUTIES:

  • Customer service and relationship development
  • Managing customer base; coordination with internal activities and outside sales
  • Follow-up of all customers in customer database
  • Prospecting for customers through web-based activity and expanding target markets
  • Analyzing, qualifying and follow-up of prospects and leads
  • Interacting with outside sales; support in management and scheduling to optimize efforts
  • Building and maintaining a comprehensive map and database of the sales process, including prospects, current customers and targeted sales accounts
  • Market information management and dissemination to team members
  • Progress reporting to team members and action plan prioritizing to meet commitments


JOB REQUIREMENTS:

  • Professionalism, a positive attitude, and initiative are the key attributes to be successful
  • Excellent organization and time management skills
  • Strong desire to participate as a team member in a manufacturing environment
  • Ability to comprehend technological concepts with desire to learn
  • Curiosity – willing to question and contribute, intuitiveness and can-do attitude

SKILLS/QUALIFICATIONS
Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales, Reporting Skills, Strong Computer and Social Media Skills.

WORK ENVIRONMENT
Travel outside the office is required with respect to making sales calls, tradeshow visits, market visits, workshops, and trainings.

INTRODUCTORY PERIOD
During the first 120 days of employment, the Company will evaluate the performance of the new employee. After 60 days of employment, a performance appraisal may be conducted to determine compatibility with the position. The employee is encouraged to participate in goal setting during this procedure.

*This is not a work from home or remote work position. All work is performed from our Barberton, OH location.

Company Description
Merryweather Foam is an industry leader in the fabrication and service of flexible foam products. For 72 years, we have served a diversified base of clients and industries, creating multiple paths for opportunity and growth.

We are a different kind of company, fiercely focused on serving our customers through teamwork and prompt service. As a family owned company, with 3 manufacturing locations, we are proud of our history and heritage of manufacturing. Most of our employees stay with us for a long time. It's not unusual to find people with 30+ years of experience on our team and sometimes even their children join our team after they graduate from school.

Merryweather Foam isn't a place for everyone. We are not slow-paced nor laid back. Each day, we look for new ways to adapt and grow. We challenge our team members to eliminate waste and improve processes on a regular basis, so if you are looking to belong to an organization that is driven by teamwork, focused on details, and values character and integrity, then please apply!

Merryweather Foam

Why Work Here?
We make foam products that allow people to live a more comfortable life.

Merryweather Foam is an industry leader in the fabrication and service of flexible foam products. For 72 years, we have served a diversified base of clients and industries, creating multiple paths for opportunity and growth. We are a different kind of company, fiercely focused on serving our customers through teamwork and prompt service. As a family owned company, with 3 manufacturing locations, we are proud of our history and heritage of manufacturing. Most of our employees stay with us for a long time. It's not unusual to find people with 30+ years of experience on our team and sometimes even their children join our team after they graduate from school. Merryweather Foam isn't a place for everyone. We are not slow-paced nor laid back. Each day, we look for new ways to adapt and grow. We challenge our team members to eliminate waste and improve processes on a regular basis, so if you are looking to belong to an organization that is driven by teamwork, focused on details, and values character and integrity, then please apply!

Merryweather Foam's Logo

Address

11 Brown Street

Barberton, OH
USA

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