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Customer Service Representative

Merge IT | Dynamics Expert Hugo ,OK
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

WORK FROM HOME! 100% REMOTE POSITION

We are seeking Call Center Representatives to provide remote assistance to claimants seeking unemployment. This position is perfect for people who are looking to help others and have strong call center or customer service experience. Two-weeks PAID training provided (full attendance required).

As an agent, you will be responsible for helping claimants by providing direction and claim assistance via phone.

Responsibilities:

  • Handle inquiries and complaints
  • Provide information
  • Troubleshoot and resolve claim issues and concerns
  • Document and update claimant records based on interactions

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • A "can-do" attitude
  • Clear speaking voice and professional, positive demeanor
  • Ability to adapt to changes in a teleworking environment
  • Ability to build rapport over the phone
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Must have working laptop/PC, strong internet connection (capable of VOIP calls) and headset with microphone

 

Check us out on Glassdoor and see why working for us is the right choice:

https://www.glassdoor.com/Reviews/Merge-IT-Reviews-E2893461.htm

 

Company Description
Dynamics Expert is a staffing division of Merge IT with corporate offices located in Ft. Lauderdale, Florida.

We are hiring full-time employees to work remotely across the United States in the role of Customer Service Representative for a long-term (3 year minimum) contract with our client.

Our position allows employees to work from the safety of their own home without sacrificing the benefits of working for a large company during this time of uncertainty. Benefits, paid training and a dedicated Resource Manager to help guide/support you in your position are just some of the perks of working with us.

Merge IT | Dynamics Expert

Why Work Here?

We have 100% work from home positions with all the benefits of a corporate based position.

Dynamics Expert is a staffing division of Merge IT with corporate offices located in Ft. Lauderdale, Florida. We are hiring full-time employees to work remotely across the United States in the role of Customer Service Representative for a long-term (3 year minimum) contract with our client. Our position allows employees to work from the safety of their own home without sacrificing the benefits of working for a large company during this time of uncertainty. Benefits, paid training and a dedicated Resource Manager to help guide/support you in your position are just some of the perks of working with us.

Address

Hugo, OK
USA

Website