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Lead Utility Assistant

Merced County Community Action Agency Merced, CA

  • Posted: over a month ago
  • $18 Hourly
  • Full-Time
Job Description
LEAD UTILITY ASSISTANT

WEATHERIZATION

Overview:

Under supervision of the WX Business Operations Manager, to administer the programmatic reporting required by the LIHEAP, DOE and DAP weatherization programs; and do related work as required. This is a non-exempt position.

Essential Functions:

  • Responsible for administrative clerical functions;
    • Working with clients regarding their Utility bills;
    • Collection, input and analysis of data;
    • Answer program inquiries and give out information concerning program parameters as appropriate;
    • Conduct client intakes;
  • Represent and speak on behalf of the Agency before community groups and State and Federal partners
  • Encourage and organize community participation in the program;
  • Maintain client confidentiality and excellent customer service;
  • Supervise the LiHeap office staff at the main office;
  • Answer customer questions and help maintain professionalism;
  • Monitor and evaluate program

EMPLOYMENT STANDARDS:

Education:

AA Degree in Office Management; Business or related field.

Experience:

Three (3) years office experience. Previous experience working with the community. Previous supervisory experience (mandatory).

Training Requirement:

This position will allow for 1 year of hire date to obtain Notary license (Agency will pay for program).

Knowledge and Abilities:

Knowledge of office administration; knowledge of MS Office software (Excel, Word and PowerPoint);computer skills; contract administration; office machines; computer programs & applications.

Ability to work independently; monitor and evaluate program effectiveness; interact and communicate clearly, and effectively orally and in writing.

LICENSES AND OTHER REQUIREMENTS:

  1. Bilingual English/Spanish preferred, but not required.
  2. Valid California driver’s license and proof of minimum California vehicle insurance.
  3. Ability to walk, stoop and squat as needed; be able to lift and carry in excess of 20 pounds on a regular basis and to sit as much as 75% of scheduled working time.
  4. Must be able to pass a full background check; and clean drug screening
IT IS THE RESPONSIBILITY OF THE EMPLOYEE TO MAINTAIN THE REQUIRED KNOWLEDGE AND ABILITY FOR THIS POSITION

SALARY RANGE: $18.04(63.4-1) PER/HR + Benefits (Dental, Vision, Medical, Life) 40 Hours a week.

JOB SITE : MCCAA WEATHERIZATION OFFICE MERCED

APPLY AT : 1235 W. Main St. Merced; application and resume a MUST

DEADLINE : Open Until Filled

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Merced County Community Action Agency

Address

Merced, CA
95340 USA

Industry

Retail

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