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IT Infrastructure Engineer

Merative
Hartland, WI
  • Posted: over a month ago
  • Full-Time
Job Description

Job Title: IT Infrastructure Engineer

Location: Hartland, WI; remote few days a week

Job Summary

Working under minimal supervision, this role concentrates on the design of infrastructures including servers, storage, workstations, middleware, non-application software, networks, and the physical facilities that support the applications and business processes required by the business. Included in the focus areas is the critical evaluation and selection of the software and hardware components of the infrastructure. Best practices in this role use various techniques including modeling, simulation, and testing to validate the designs and selected products. The position is responsible for performance, availability and scalability of the infrastructure.

Essential Job Duties:

· Develop standards and procedures that provide for efficient operation of systems.

· Create and Maintain systems documentation, security plans, WIs and SOPs.

· Analyze and assess systems for proper operation.

· Actively monitor and report on systems to track achieve SLAs.

· Provides users with network technical support responding to the needs and questions of end users regarding their access to resources on the network.

· Assisting in hardware/software procurement activities as required

· Provide application support for development and business groups

· Prepare and submit requests for purchasing and follow up with deployment.

· Conduct research on emerging products, services, protocols and standards.

· Remain current on existing system hardware and software for technology changes and hardware/software upgrades.

· Pursues a program of self-development through the use of selected reading, seminars, and participation in continuing education.

· Identifies and communicates possible improvements in the work process for customers and peers.

· Performs other duties as assigned by immediate supervisor or upper management.

Basic Qualifications (minimum requirements needed to perform this job)

· Knowledge of operating systems, including Linux and Windows based systems.

· In-depth Knowledge of Active Directory

· Knowledge of server software used on servers supported by the Administrators.

· Knowledge and experience with installation of memory, modems, network cards, video cards, routers, hubs, and similar hardware equipment

· Familiar with the installation and maintenance of network equipment such as switches, routers and firewalls

· Knowledge of RAID, VLANS, TCP/IP protocols, DHCP and DNS

· Knowledge of Antivirus Strategies

· Familiar with Windows Scripts, VBScript, BASH or PERL scripts

· Experience with ESX and/or Windows Hyper-V virtual environments

Preferred Skills

· Strong Leadership skills

· Expert knowledge of network systems, topologies and technology

· Strong knowledge and experience in the installation and maintenance of network equipment such as switches, routers and firewalls

· Demonstrated, thorough knowledge of key protocols such as TCP, IP, UDP, DNS, DHCP, SMTP, SNMP, etc.

· Excellent troubleshooting skills.

· Must be self directed and able to work independently with a minimum of direction. A self starter.

· Effective time management, willingness to work whatever hours are necessary to meet commitments.

· Must be adaptable to deal with changing priorities and multiple projects at same time.

· Eager to learn new skills, technology, and software applications

· Excellent oral and written communications skills in English

· Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.

· Develop standards and procedures that provide for efficient operation of the servers and systems.

· Analyze and assess systems for proper operation.

· Effective time management, willingness to work whatever hours are necessary to meet commitments

· Must be adaptable to deal with changing priorities and multiple projects at same time

Education and Certification Requirements

· Bachelor’s degree or equivalent with at least 5 years of experience in the field.

Work Environment

· Ability to lift 50+ pounds

· Office environment; temperature controlled.

· On-call availability as needed.

· Sitting for extended periods of time.

· Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.

· Occasional inspection of cables in floors and ceilings.

· 0-10% Travel

Merative

Address

Hartland, WI
USA

Industry

Technology

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