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Clinical Case Manager ( licnesed or licensed eligible )

Mental Health Systems San Jose, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Summary The Clinical Case Manager provides case management and therapeutic services to clients who are difficult to engage and may deny the need for mental health and substance abuse services. Responsibilities Provides service coordination/case management for an assigned group of clients including coordinating and monitoring activities of the treatment team. Cooperates with Program Supervisor and Program Manager in rotating client visits/assignments with the treatment team. Develops, evaluates, and implements treatment goals and plans in conjunction with the treatment team. Provides individual supportive coaching in all areas of clients’ life, as well as education of symptom management in consultation with Psychiatrist and FACT nurses. Performs psychosocial, and risk assessments, and maintains a daily log of client contacts. Introduces clients to Common Ground software, assisting clients in completing the Common Ground Health Report before medical office visits, and provides brokerage, linkage, and advocacy to ensure resources and services are accessed in a timely manner, providing community-based services in client’s residence as needed. Provides support to all clients, including on-call crisis intervention covering nighttime and weekend hours. Conducts and oversees psychoeducational groups as directed by Program Supervisor and/or Program Manager. Performs shift management duties in coordination with other staff as directed by Program Supervisor and/or Program Manager. Functions as assistant to shift manager when assigned. Follows administrative chain of command. Complies with all charting and documentation requirements per contract, funding agency, and MHS policy. Prepares critical care issues for discussion during supervision and Daily Organizational Staff Meetings. Collects necessary client demographic data and enters it on the MHS Treatment Team Services Data Collection Form. Provides information about the program to community agencies connected to the mental health and substance abuse services system. Demonstrates commitment to professional growth by attending in-service trainings and staff development programs and seeks out supervision when needed. Maintains a minimum degree of training and knowledge in cultural competency, co-occurring and gender responsiveness, and trauma-informed care. Participates in regularly scheduled staff meetings, reads memos, directives, meeting minutes, and revised policies and procedures as posted, and provides input towards policy and procedure design, revision, and deletion. Skills necessary to provide effective counseling, therapy, and clinical services, and the ability to successfully work as a member of a treatment team, while working cooperatively with intra-agency and interagency staff. Knowledgeable of cultural and socio-economic factors that inform service provision to persons with psychiatric or dual diagnosis disorders, and knowledgeable of community resources that will be utilized by these clients. Fosters excellent rapport with clients and builds trusting and motivating relationships, while maintaining the distinction between therapeutic and social relationships. Comply with all MHS and program rules, policies and procedures including HIPAA standards. Qualifications Master’s degree in a behavioral science, and at least two years of experience providing clinical services to individuals with mental illness. License-eligible with Board registration preferred; Proficient user of Microsoft Office Suite and EHR software Ability to problem solve and react appropriately to emergency situations Ability to work independently and effectively collaborate with a team OR Bachelor’s degree in a behavioral science and at least three years of experience providing case management services to individuals with mental illness. Employment Type: Full Time Years Experience: 3 - 5 years

Mental Health Systems


San Jose, CA
95112 USA