- $15 to $16 Hourly
The Service Coordinator is primarily responsible for working with the Association’s clients to obtain services and resources to assist with housing stabilization.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Essential Job Functions:
- Provide outreach as needed.
- Conduct needs assessments and plans according to client needs and preferences.
- Provide services according to (housing) barriers and risk factors/level of need.
- Provide ongoing support, monitoring and coordination of services for each client.
- Meet on a weekly basis with clients until stabilized, then as needed and according to plans.
- Weekly updates to case management notes in HMIS
- Attend biweekly team meetings and report on status of clients served.
- Attend weekly meetings with the Housing Intake and Referral Coordinator for clinical staffing.
- Link clients with resources for financial planning, public benefits, behavioral health, family counseling, medical and dental care, education and employment assistance, transportation and other basic needs as indicated.
- Advocate for clients with other service providers
- Maintain a caseload of approximately 25 clients at a time, according to team leader.
- Will attend mandatory Association meetings and training as directed.
KNOWLEDGE, SKILLS, and ABILITIES:
Minimum education, experience, technical and communication skill levels and license/certificates normally required to perform the duties of this position.
- High School diploma required, Bachelors’ degree in social service/human services preferred or a relevant combination of education and experience.
- Excellent organization and time management skills
- Ability to prioritize client needs and plan services accordingly.
- Ability to quickly build rapport clients from various backgrounds.
- Must possess good computer skills and ability to enter data into the HMIS system as required.
- Ability to communicate clearly and effectively, both verbally and in writing
- Extensive knowledge of community referral sources
- Understanding of available substance abuse and mental health treatment options in the community
- Ability to work independently, yet closely with a team.
- Experience working with homeless or at-risk populations.
- Possess clean MVR and valid Oklahoma Driver’s License.
WORKING CONDITIONS and PHYSICAL DEMANDS:
Typical working conditions and physical conditions associated with this position,
- Work is performed in both a climate-controlled office setting, as well as outreaching to encampments and other urban environments where the employee would be exposed to variable weather conditions performing their job outside.
- Noise level can vary and would include general office noise as well as encountering outside noises like cars, freeway sounds, etc.
- Ability to transport participants as needed to improve independence, quality of life and achievement of self-sufficiency.
- Work requires a flexible work schedule due to internal and external meetings.
- Travel will be required; must have reliable transportation and a valid Oklahoma Driver’s license.
- Ability to effectively communicate orally and in writing.
- Physical ability to move 25 pounds on occasion.
- Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff/client behavior.
- Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more).
- Ability to use office equipment safely and effectively.
- Ability to climb stairs.
Monday - Friday
8:30am - 5:00pm
Mental Health Association of OklahomaOklahoma City, OK
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