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RN Case Manager Hospice

Mem Healthcare Los Angeles ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Location:

Burbank, CA

Description:

Concurrently monitors and reviews all hospitalized patients for medical appropriateness, makes recommendations for alternative levels of care, identifies potential barriers or delays in service, and facilitates discharge planning activities.

Requirements:

Current California RN license. A minimum of 5 years recent acute hospital experience, including experience with telemetry as well as a broad knowledge of the various nursing disciplines. Minimum 2 years previous experience in management or leadership role preferred. Prior experience in chart review and analysis required. Must possess an extensive understanding of varied diagnostic and invasive procedures and the ability to anticipate care plan changes based on their findings. An awareness of Level of Care, Intensity of Service and Severity of Illness criteria, Discharge screens, Skilled Nursing criteria (for SNF) and Home Health criteria. Ability to communicate professionally and interface assertively with physicians. Must be detail oriented and able to continually re-prioritize multiple tasks. Current California driver's license and proof of insurance. Driving required. BLS required within 60 days of hire.

Company Description
Establishes and maintains positive working relationships with current and potential referral sources.

· Gathers and reports referrals statistics including key customer referral trends.

· Provides input in strategic planning by identifying opportunities for additional or improved services to meet unmet customer needs.

· Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should service not be provided by Hospice.

· Establish and maintains community based accounts.

· Continuously conducts community education needs assessments and develops an associated plan designed to meet community services as determined.

· Establishes and monitors community, customer, and payer and patient perceptions of Remita Health as high quality provider of hospice services in the community; facilitates communication with agency and referral sources as needed to promote continuum of care and exceptional provider relations.

· Maintains comprehensive working knowledge in the field of community educational resources and shares information with appropriate organizational personnel.

· Make 10 face to face contacts per day with referral sources. This could include multiple contacts within one facility however, must be face to face contacts with staff that may influence on referrals.

· Maintain 100% daily documentation in Customer Relationship Management (CRM), including daily call schedules, weekly call schedules, track of all appointments and activities. Hospice Care Consultant (HCC) is responsible for maintaining accurate daily, weekly, monthly and quarterly admissions numbers for their territory and quarterly plan.

· Work with Clinical, Operations and others on the Marketing team to develop and carry out a marketing plan

· Develop, implement and submit two weeks prior to the next quarter an HCC quarterly market plan.

· Develop and implement a weekly sales call plan that follows quarterly market plan and tactical goals.

· Develop and implement a daily call plan with at least five sales calls per day that support quarterly market plan and tactical goals.

· Adhere to monthly community education budgets as set by program.

· Meet monthly and quarterly admission goals.

· Develop Business with month over month growth.

50%

· Coordinates referral process in conjunction with Admissions Department

· Coordinates all daily patient referral and intake steps to ensure a smooth admission

· Facilitates Hospice referral process, serves as a resource to review and consult available patient information related to the case, to determine hospice care needs and criteria; coordinates and communicates with Hospice agency leadership and referral sources to promote care coordination and a timely admission process.

· Demonstrate proficiency and willingness with sign-ons and information sessions as assigned.

· Available for after hours and weekend referrals

25%

· Ensures compliance with all state federal, and CHAP referral/intake regulatory requirements

· Must enforce and follow all safe practices in the performance of job duties

· Understands and maintains HIPPA guidelines for patient confidentiality

· Ability to build and maintain positive work relationships both internally and externally

· Actively follow and promote a safe working environment

· Maintain confidentiality of sensitive information

· Document Customer Service issues on the Adverse Event form according to protocol.

· Complete and maintain all HCC competencies.

Mem Healthcare

Why Work Here?

Awesome team, Competitive Salary, and great working environment!

Establishes and maintains positive working relationships with current and potential referral sources. · Gathers and reports referrals statistics including key customer referral trends. · Provides input in strategic planning by identifying opportunities for additional or improved services to meet unmet customer needs. · Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should service not be provided by Hospice. · Establish and maintains community based accounts. · Continuously conducts community education needs assessments and develops an associated plan designed to meet community services as determined. · Establishes and monitors community, customer, and payer and patient perceptions of Remita Health as high quality provider of hospice services in the community; facilitates communication with agency and referral sources as needed to promote continuum of care and exceptional provider relations. · Maintains comprehensive working knowledge in the field of community educational resources and shares information with appropriate organizational personnel. · Make 10 face to face contacts per day with referral sources. This could include multiple contacts within one facility however, must be face to face contacts with staff that may influence on referrals. · Maintain 100% daily documentation in Customer Relationship Management (CRM), including daily call schedules, weekly call schedules, track of all appointments and activities. Hospice Care Consultant (HCC) is responsible for maintaining accurate daily, weekly, monthly and quarterly admissions numbers for their territory and quarterly plan. · Work with Clinical, Operations and others on the Marketing team to develop and carry out a marketing plan · Develop, implement and submit two weeks prior to the next quarter an HCC quarterly market plan. · Develop and implement a weekly sales call plan that follows quarterly market plan and tactical goals. · Develop and implement a daily call plan with at least five sales calls per day that support quarterly market plan and tactical goals. · Adhere to monthly community education budgets as set by program. · Meet monthly and quarterly admission goals. · Develop Business with month over month growth. 50% · Coordinates referral process in conjunction with Admissions Department · Coordinates all daily patient referral and intake steps to ensure a smooth admission · Facilitates Hospice referral process, serves as a resource to review and consult available patient information related to the case, to determine hospice care needs and criteria; coordinates and communicates with Hospice agency leadership and referral sources to promote care coordination and a timely admission process. · Demonstrate proficiency and willingness with sign-ons and information sessions as assigned. · Available for after hours and weekend referrals 25% · Ensures compliance with all state federal, and CHAP referral/intake regulatory requirements · Must enforce and follow all safe practices in the performance of job duties · Understands and maintains HIPPA guidelines for patient confidentiality · Ability to build and maintain positive work relationships both internally and externally · Actively follow and promote a safe working environment · Maintain confidentiality of sensitive information · Document Customer Service issues on the Adverse Event form according to protocol. · Complete and maintain all HCC competencies.

Address

Los Angeles, CA
USA