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Customer Service Representative

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job description

Load Planner/CSR Summary: This position is within our fast paced Operations department, working closely with contracted customers to secure loads and plan them on our trucks to maximize productivity and profitability.

1. Solicit freight from contracted customers

2. Coordinate with our Inside Sales and iTech groups to secure loads

3. Enter loads into AS400 system, timely and correctly

4. Schedule pickup appointments with customers to ensure most efficient transit

5. Create and maintain customer, shipper and consignee profiles

6. Maintain daily communication with Inside Sales and Regional Sales Reps of truck/load balances

7. Load all available trucks in your territory with minimum downtime

8. Coordinate loads to get drivers home for scheduled time-off

9. Coordinate closely with bordering territory managers to ensure all trucks are loaded and all customer freight is covered each day

10. Provide accurate load instructions and directions to customer shipping locations for our drivers

Qualification Requirements:

Education/Experience: High school diploma and 2 years fast paced customer service experience. Logistics or planning experience preferred.

Special Training: Familiar with Word, Excel and AS400 (preferred, not required)

Special Skills: Must be able to communicate clearly and respectfully under pressure; stay focused on solutions when problems arise; high attention to detail; ability to prioritize work in a fast paced work environment.

Company Description
Melton Truck Lines is a premier provider of over-the-road flatbed transportation services.

Whether you have years of industry experience or are just starting your career, Melton and Melton Logistics have the opportunities for you. Our family culture and open communication creates an ideal work environment, and with our health and wellness culture, we have developed an array of excellent benefits! We invest in our employees and help them find the right path. From sales, HR, accounting, management and marketing to facilities, landscaping and the shop, we have fun and challenging positions for nearly everyone. Find your path, apply now!

Melton Truck Lines

Melton Truck Lines is a premier provider of over-the-road flatbed transportation services. Whether you have years of industry experience or are just starting your career, Melton and Melton Logistics have the opportunities for you. Our family culture and open communication creates an ideal work environment, and with our health and wellness culture, we have developed an array of excellent benefits! We invest in our employees and help them find the right path. From sales, HR, accounting, management and marketing to facilities, landscaping and the shop, we have fun and challenging positions for nearly everyone. Find your path, apply now!

Address

808 N 161st E. Ave

Tulsa, OK
USA

Industry

Business

Website

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