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IT Specialist

Denver, CO
  • Posted: over a month ago
  • Full-Time
Job Description

As the IT Specialist, you will work closely with our Operations teams and play a vital role in ensuring the efficiency of our US sites and teams, along with the programs we use internally and externally. You will be most successful in this role if you are able to balance hands-on problem solving as well the creation of processes and systems buildout for a fast-growing company.

How you'll make an impact: 

  • Manage the procurement and installation of hardware and software for all new hires in the US, as well as current employees as needed 
  • Build out new IT and security  processes and policies for the company, as well as assess and manage new vendors and recommendations for these projects 
  • Work with security and compliance teams to develop and manage IT security systems
  • Work closely with our office managers to ensure AV in conference rooms is functioning properly; helping troubleshoot with Zoom integrations 
  • Collaborate with teams to troubleshoot hardware and software issues, sometimes remotely, other times in person
  • Build an IT infrastructure and plan for long-term growth 
  • Implement and maintain security tools 
  • Oversee management of hardware and software inventory 
  • Maintain backup software to support business continuity
  • Manage IT budget and work cross-functionally with IT team in Tel Aviv 


What we'd love to see: 

  • 5+ years of experience in IT operations (hands-on experience)
  • Experience working closely with HR, People Operations, and Operations management teams, all at a global level
  • Excellent communication skills and the ability to explain complex technical concepts to non-technical audiences
  • Experience working alongside security and compliance teams 
  • Extreme attention to detail + organizational skillset 
  • Ability to multi-task and project manage in an fast-paced ever-changing environment
  • Sound judgement and ability to proactively find solutions to issues before they arise 
  • Top notch communication (both verbal and written) skills for both internal and external stakeholders
  • Proficiency in technology tools including, but not limited to, Mac, Google Suite, Zoom, Neat, A/V equipment, Salesforce, JIRA, Slack, Zendesk etc. 
  • Knowledge  in the following security systems (EDR, Mail relay)
  • Passion for working in a fast-paced environment

Benefits and Perks:

  • Compensation: $65-$80k 
  • Comprehensive health benefits (medical/dental/vision) where Melio pays a majority of the monthly premiums 
  • 401K matching
  • Flexible PTO
  • Stocked kitchen full of snacks, drinks, coffee and much more!
  • Weekly food delivery stipend  
  • HIIT Class on Fridays
  • Plenty of fun team outings
  • Extensive career growth and development opportunities throughout a growing startup

About us: 

When we started Melio, we wanted to build more than an efficient Accounts Payable tool. We wanted to build a service that helps small businesses keep up with business. Melio is a B2B payments experience that not only saves time but also significantly improves cash flow. We aim to make the payment workflow so simple it helps businesses focus on their customers, not their back office. With a company that works in the heart of Soho, the Melio team has continued to grow exponentially. Our faMELIO is made up of hardworking go-getters. We love to celebrate the successes of our team, and the continued success of our growing company! 

Here at Melio, culture is one of our biggest priorities. We champion a team that fosters diversity and inclusivity in all aspects. Regardless of gender, age, race, nationality, sexual orientation, parental status, or disability, Melio will consider all qualified applicants during our process as we are proud to be an equal opportunity employer. Even if you're on the fence about applying to an open role, please throw your specs in the mix -- we'd love to connect with you!



Denver, CO



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