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IT Specialist

MegaMex- Don Miguel Foods
Dallas, TX
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical, vision,
Job Description


The Information Technology (IT) Specialist is a key member of the IT implementation team and the first level of technical support.

This individual will perform technical troubleshooting, maintenance, and optimization of the IT business applications and IT systems. This person will also help design, build, test, and support new software and hardware implementations in the company. 

Primary Duties:

1. Assist in the Implementation of IT software, services & hardware

2. Successfully troubleshooting & resolving IT-related issues

3. Work on assigned projects both independently and as part of a team

4. Help identify process inefficiencies & help develop solutions

5. Assist in transitioning manual processes into systematic processes

6. Help with migrating functions from outdated systems into new ones

7. Assist on troubleshooting PC hardware and Office suite applications

8. Provide IT Support (user support, hardware support) to Fresherized Foods and Don Miguel Business Units.

9. Expertise in administrating IT applications, services & systems, and how to apply them to day-to-day business operations

10. Ability to troubleshoot & resolve Level 1 and Level 2 technical issues effectively

11. Any and all other duties as assigned


Other Requirements:

Experienced in Microsoft Dynamics NAV, Business Central and MS Office Suite

*** As the primary focus is servicing the customer (both internal and external,) absolute professionalism, patience, and a people first attitude are required

Education and/or Experience:

B.A. or an equivalent; and 4 to 6 years related experience and/or training; or an equivalent combination of education and experience. Must have experience with administrating Dynamics NAV/Business Central and trouble-shooting issues.

Company Description
Don Miguel Mexican Foods helps tastebuds say "Olé!" The company makes and markets frozen and fresh Mexican meals and snacks for sale in the retail market. Its products include Don Miguel-branded burritos, chimichangas, empanadas, enchiladas, tacos, taquitos, tamales, quesadillas, party trays, and family-style dinner entrees. The company manufactures its products at our Dallas facility. Founded in 1908, Don Miguel is owned by MegaMex Foods, a joint venture between Hormel Foods and Herdez del Fuerte

MegaMex- Don Miguel Foods


9650 Chartwell Drive Dallas

Dallas, TX



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