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HR Operations Specialist

Medxcel Facilities Management Indianapolis, IN
  • Posted: September 07, 2019
  • Full-Time

Medxcel is here to lead the transformation of healthcare facilities management by incorporating a new approach to providing services. Created by healthcare, for healthcare, we have a dedicated focus on our people and customers, as well as providing tools, processes, support resources, data analytics and insource strategies that drive results.

The Human Resources Operations Specialist is a liaison between the company and its associates at the signed working location of the Central Office in Indianapolis, IN. The Specialist will hold responsibility for effectively delivering a smooth flow of information to new associates to assist them as they join the Medxcel organization. The Specialist will also provide support to existing associates seeking assistance to inquiries related to benefits, leaves, and general HR questions. Exceptional service to the associate population, delivered with the company's core values at the heart of every interaction, is required.
New Hire Onboarding Process:

  • Coordinate background checks and drug screens for all candidates who have received an employment offer
  • Ensure background check and drug screen results are complete and escalate any outstanding issues
  • Complete new hire spreadsheets with all appropriate data to prepare for entry into the HRIS and payroll systems
  • Prepare new hire document packets and orientation set-up
  • Ensure all candidate new hire forms are accurately completed and returned within the required time frame
  • Contact candidates as appropriate to obtain additional information as needed to accurately complete all forms and documents
  • Work as needed with internal management to ensure all necessary steps have been completed prior to new hire's start date
  • Accurately enter data into the HRIS system as required
  • Other duties as assigned

Benefit Administration Process:
  • Fully understand and administer various employee benefits programs, such as group health, flexible spending accounts, health spending accounts, dental and vision, accident and disability, life insurance, 403(b), leave of absence, employee assistance, and wellness benefits
  • Conduct benefits orientations and explain benefits self-enrollment system
  • Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction
  • Assist employees with health, dental, life and other related benefit claims
  • Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs. Resolve administrative problems with the carrier representatives
  • Coordinate COBRA third party administrator
  • Assist HR leadership in obtaining statistics and information in renewal process of any health, life, and retirement plans that benefit the company
  • Assist HR leadership in completing benefits reporting requirements

Leave Administration Process:
  • Investigate, evaluate, and determine eligibility for any federally or state mandated leave of absence
  • Monitor leaves for possible ADA compliance issues, especially as leave exhausts
  • Train, guide and educate associates and management on all leave processes
  • Advise and assist managers on issues related to participating in the ADA interactive process, considering possible reasonable accommodations and documenting accommodations
  • Ensure coordination of efforts at each stage in the Leave of Absence process including return to work
  • Ensure that all benefits and medical and family leave standards and protocols are followed under legal, regulatory, and company policy
  • Other duties as assigned

Administrative and Special Projects:
  • Partner with key stakeholders to ensure HR files are compliant with Joint Commission and all other regulatory agency requirements
  • Prepare spreadsheets for analysis of HRIS data including retention, turnover, performance and compensation
  • Work with other members of the HR team including HR Business Partners, Talent Acquisition, Payroll, Compensation, and Talent Development on special projects as assigned
Knowledge, Skills and Abilities:
  • Strong understanding and knowledge of administrative processes and HR terminology
  • Knowledge of federal and state employment laws
  • Expert proficiency of Microsoft Office applications (MS Word, Excel, and PowerPoint)
  • Problem solving - identify and resolve problems in a timely manner and gather and analyze information skillfully
  • Planning/organizing - prioritize and plan work activities, use time efficiently, and develop realistic action plans
  • Critical thinking skills - ability to gather, synthesize, analyze information to objectively draw conclusions, make reasonable decisions, and provide solutions and communicate the situation, action, and result clearly and concisely
  • Ability to adapt quickly to changes in scope or direction and be flexible to adopting changes quickly
  • Excellent communication and interpersonal skills with ability to communicate across all levels of the organization, including technology, tools, and processes
  • Excellent written and verbal communication skills
  • Ability to work comfortably and effectively with higher management
  • Strong Administrative skills with acute attention to detail
  • Ability to maintain confidentiality

  • Associate's degree in HR, Business, or related field
  • Bachelor's degree in HR, Business, or related field preferred

  • PHR, SHRM-CP preferrd

  • 3-5 years of HR Experience, with 1-3 of those being in an HR Generalist capacity
  • Experience administering onboarding, benefits and leave in a fast-paced department
  • Experience and success working in a matrix reporting environment
  • HRIS experience - Ultipro preferred

ID: 2019-9573

Medxcel Facilities Management


Indianapolis, IN
46202 USA

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