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Clinical Care Coordinator [Senior Associate]

Medicalincs, LLC
Silver Spring, MD
  • Full-Time
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Job Description

CLINICAL CARE COORDINATOR (Remote Working Mostly but REQUIRES some in-person meeting- Montgomery County, Prince George’s County, Baltimore County, Baltimore City )

The Clinical Care Coordinator is a licensed health care professional who, as part of the multidisciplinary team, provides day to day care management services, as determined by individualized plans of care, to a given number of the care program (REM program) recipients (clients). Clinical Care Coordinators subscribe to the definition of case management and ethical statements guiding case management practice as determined by The Case Management Society of America.

Additionally, The Clinical Care Coordinators deliver client and family-centered services that actualize the mission and core values of Medicalincs quality of service. To create an environment that allows community inclusion for individuals with disability and complex health care needs. Clinical Care Coordinators rely on support from other members of the multidisciplinary team and are required to travel throughout the state of Maryland to visit clients in their homes, nursing facilities, schools, and other residential facilities on a monthly basis.


  • Admission to and discharge from care management services
  • Utilization of the case management process to guide service delivery.
  • Facilitation of the development of individualized plans of care including desired outcomes
  • Coordination of services and supports required to facilitate a plan of care implementation and satisfy contractual/regulatory requirements.
  • Monitoring ongoing services, and cost-effectiveness and recommends changes to the plan as needed.
  • Evaluation of desired and actual outcomes
  • Facilitation of cost-effective alternatives to care.
  • Recommendation of cost-effective alternatives to care provision
  • Being a resource to community service providers
  • Maintains care management records
  • Maintains communication with other members of the health care team
  • The Clinical Care Coordinator delivers services utilizing on-site visitation as well as convening and attending multidisciplinary team meetings, and maintaining periodic, regular contact with recipients of service and other members of the health care team.


  • Bachelor’s of Science degree in nursing required with a License as a registered nurse or Master’s degree in Social Work with a license as a Licensed Masters Social Worker (LMSW) or Licensed Clinical Social Worker - Certified (LCSW-C).
  • Graduated from an accredited college or university, or possess equivalent education and experience
  • CCM certification is preferred and is required within two years of the date of employment at Medicalincs
  • Minimum of three years experience in one or more of the following areas: - Pediatric intensive care nursing - ambulatory health or - rehabilitation nursing - clinical social work practice in a community setting with individuals with complex health care needs
  • Additionally, Clinical Care Coordinators will demonstrate high clinical competence, and ability to work in a team situation with other professionals and have the ability to carry out responsibilities with minimal supervision
  • Proof of current state licensure and current malpractice insurance coverage is required; insurance should be maintained at all times.
  • Maintaining certifications as they apply to care coordination e.g. CCM, RNC, LCSW-C, et cetera
  • Proof of current automobile insurance is required.
  • Ability to travel throughout Maryland with reliable transportation and a valid driver’s license with a record in good standing.
  • Designated home office space that must satisfy all HIPAA requirements.
  • Excellent organizational, prioritization, and interpersonal skills.
  • Must be able to Telework from Home Based Office. Must have high-speed Internet connection and familiarity with Microsoft Office Suite (Word, Excel, Access, and Outlook), databases, and using tools to communicate remotely and document client information.

In addition to the above qualifications the successful incumbent is expected to consistently demonstrate:

  • A positive working attitude that supports the needs of the care management team
  • Support of the mission and values of Medicalincs and a commitment to a person-centered, family-centered, culturally competent philosophical base.
  • Commitment to continuous quality improvement working with co-workers in a team-oriented collaborative governance model.
  • Flexibility and the ability to adapt to the changing healthcare environment and legislation.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to stand, walk, sit; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee is required to complete onsite visits with clients by driving to their homes, schools, physician offices, and other healthcare facilities. The employee is required to document client-related activities and conversations on their laptop in our client database within 48 hours of the client interaction.


Please note this job description is not designed to cover or contain a comprehensive listing of activates, duties, or responsibilities that are required of the employee for this job. 


Medicalincs is a renowned healthcare business & clinical management services firm that supports health organizations to improve organizational performance by providing less expensive, human-centered, integrated, managed care solutions. We have significantly improved health outcomes, cost savings, and return on investment for our clients.

Founded in 2013 and launched in 2017, we are located at Silver Spring, Maryland, and serve the Maryland, District of Columbia, and Virginia regions.

OUR MISSION: At Medicalincs, our mission is to link silos in the healthcare system -- to achieve the most cost-effective, high quality, and continually-improved care delivery that preserves & saves lives!

OUR PHILOSOPHY: To make a difference, you need to be THICK - Trusted, Hearty, Innovative, Committed, & Kaizen!

Medicalincs brings a unique understanding of healthcare delivery systems across healthcare settings & payer groups; and in-depth experience applying strategic fusion of clinical, business, and technical expertise -- to drive comprehensive and tried-and-true lasting solutions to advance networks and population health management. Our areas of expertise include: Managed Care & Care Value | Care Delivery Model Transformation Implementation | Quality Improvement & Patient Safety | Program Management & Change Management | Program Evaluation & Data Analytics |Organizational Development & Strategic Planning.

Medicalincs takes a rigorous approach to recruiting talent to our company that balances equal parts role-specific competencies and cultural fit. Our process ensures that we can provide the right professional, with the proper expertise, to each and every one of our clients. As experts in the management space, we believe effective service delivery should be the rule, not the exception. Far from being a one-size-fits-all solutions provider, we provide right-sized management support, tailored to best fit the needs of our clients. With a results-driven focus, we listen to our clients and work to help them meet their specific program and organizational goals.


Medicalincs, LLC

Silver Spring, MD
20910 USA



Posted date

Over a month ago
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