We are seeking a Call Center Customer Support to join our team! You will be responsible for helping customers by providing product and service information and resolving order issues.
Work for an exciting and innovative online wholesale retailer for Active Wear based out of Salt Lake City! Our client is dedicated to supplying imprintable apparel and accessories to screen printers, embroiderers, promotional products distributors, and athletic dealers. Currently seeking experienced AR Clerk to join our dynamic team!
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills