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Senior Customer Care Representative

Medical Distribution Aurora ,CO
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Marathon Medical is seeking to add an experienced, Senior Customer Care pro to our team! You will be responsible for answering incoming calls in a timely manner and accurately processing orders. We are a Veteran owned business with growth opportunity, and we pride ourselves with the opportunity to serve our valued Veterans. If you like to work in a busy, ever-changing business environment, then please apply. We would love the opportunity to talk with you.

Responsibilities:

  • Enter sales order taken by phone, fax and email into ERP system
  • Import/Export purchase orders from EDI (Electronic Data Interchange)
  • Prepare and sort documents for data entry
  • Review and enter data updates in the systems
  • Review discrepancies and adjust as necessary
  • Make follow up calls with customers when appropriate
  • Advise supervisor of issues related to our customers
  • Take on side projects when assigned and finish by deadline
  • Create reports daily and/or weekly

Qualifications:

  • Strong phone skills (professional tone, active listening skills)
  • Leadership experience
  • Strong computer skills
  • Advanced Excel and Word skills (must have)
  • Strong organizational skills
  • Can prioritize tasks and still meet deadlines
  • Exceptionally detail oriented
  • Must be a self-starter
  • Ability to take on tasks with minimal supervision
  • Proven decision-making abilities
  • Ability to problem solve and make appropriate adjustments
  • 3-5 years’ experience in a Senior CS role
  • Reliable transportation

Benefits:

We offer a competitive benefits package, including medical, dental and vision. Benefits start after the first 60 days.

 

Company Description
Room for growth and advancement

Medical Distribution

Why Work Here?

Not a Medical Office

Room for growth and advancement

Address

3251 LEWISTON ST SUITE 16 Aurora CO 80011
Aurora, CO
USA