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Customer Sales and Service - January 6

Mediacom Communications West Des Moines, IA
  • Posted: 10 days ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Do you want a $1,000 Sign on bonus?

We offer a 7% shift differential for evening shifts!

Great opportunities for growth!

We are seeking great Customer Sales And Service candidates to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Mediacom Communications

Why Work Here?

Mediacom provides the power to succeed!

Mediacom serves over 1,500 communities throughout the country. While most of our coverage is in America's smaller cities and towns, we believe our customers deserve the same level of digital services that people receive in major metropolitan areas. We have invested millions of dollars to build a nationwide fiber optic infrastructure to deliver a wide array of advanced products and services including digital cable TV, high-speed Internet and phone service. We are dedicated to keeping jobs in the communities we serve. Our diversified workforce of over 4,600 employees lives and works in the 22 states where we do business. Mediacom Communications is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Address

3737 Westown Parkway West Des Moines, IA 50266
West Des Moines, IA
USA

Website

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