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Customer Service Notice Representatives

Media Sales Plus Williamsville ,NY
  • Posted: over a month ago
  • Full-Time
  • Benefits: medical, 401k, dental
Job Description

Are you interested in:

  • Customer Service, Journalism, Media, Proofreading, Administrative

Notices Representatives will be responsible for Obituary Notices and Legal Notices, communicating with both funeral homes and individuals via inbound calls and emails. Specialists will handle administrative tasks, customer service and proofreading. This role is highly focused on exceptional customer care and accuracy. Multi-tasking and organization are key in this position. On some teams, there is also opportunity to also work with advertising customers.

Qualifications:

Excellent communication skills (phone and email)

Excellent spelling and grammar skills, with attention to detail

Strong quality, clerical and multi-tasking skills

Basic computer skills; Customer service experience

Experience in a call center environment is beneficial

*This role will require availability to include weekends and holidays

(We handle time sensitive deadlines, including weekdays, weekends and holidays for our media partners.)

 

We look forward to reviewing your resume and scheduling an interview with you!

What We Offer:
• Competitive pay + additional incentives (highly focused on quality)
• Benefits pkg including health, dental and vision with employer contributions (FT)
• Paid vacation, PTO and paid holidays
• On-going training and development
• A team oriented and results driven environment
• Growth opportunity within the organization
• A culture that recognizes, rewards and values the extraordinary talent in our company

Currently working remotely due to COVID. (New hires: Combination of some in-office training and some remote training)

 

Company Description
We’re one company working for media partners to provide powerful execution across the mediascape. We are at the forefront of providing strategic solutions in a flexible, cost effective manner in today’s ever-evolving media environment. Our team members are key in providing exceptional service to our clients which include: The New York Times, The Washington Post, the Buffalo News, The Boston Globe, and more.

Media Sales Plus

Why Work Here?

Media Sales Plus offers growth opportunity; we value our team members; we believe in creating a positive environment across the organization

We’re one company working for media partners to provide powerful execution across the mediascape. We are at the forefront of providing strategic solutions in a flexible, cost effective manner in today’s ever-evolving media environment. Our team members are key in providing exceptional service to our clients which include: The New York Times, The Washington Post, the Buffalo News, The Boston Globe, and more.

Address

6400 Main St
Williamsville, NY
USA

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