Good office environment! Board Certified Physicians! One of Los Angeles’ top Ophthalmology practices! Accessible to 110 fwy! Look no further! Contact MediQuest Staffing about the amazing opportunity!
Position: Call Center Representative - BILINGUAL
Location: Los Angeles, CA
Schedule: Must be flexible to work within shift 8:00AM to 7:00PM - for an 8 hour a day work schedule.
*PUNCTUAL ATTENDANCE IS REQUIRED FOR POSITION
Our client is looking for a dynamic Bilingual Medical Call Center Representative, for their high volume fast paced Ophthalmology Medical office. Candidate must be bilingual and have strong experience with verifying eligibility and benefits. For immediate consideration, please email your resume to firstname.lastname@example.org or call at 1-833-633-7878, and ask for Stacy at MediQuest Staffing.
- Ability to handle busy desk; answering heavy phones from patients
- Assist patients by phone or in person in a professional and courteous manner
- Schedule and rescheduling appointments using EMR system
- Handle verifying of insurance benefits; assisting patients with questions
- Must have a minimum of 2 years of current Medical Call Center experience - REQUIRED
- Must have experience working in a medical office setting - REQUIRED
- Ophthalmology experience is a plus!
- Must be bilingual: Korean, Armenian or Spanish. Ability to translate – REQUIRED
- Must have experience with electronic medical records software
- Be compassionate and experienced assisting geriatric patients
- Must have experience verifying insurance benefits and procedures
- Must have excellent communication skills both verbal and written
- Demonstrates reliability
- Strong customer service background and skills
- Proficient with MS Office software
- Demonstrates strong problem solving skills
How does an extra $50 sound to you? If you know someone that would be interested in a job in the healthcare field, send them our way!