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Customer Service Specialist

McIntyre Group Port Chester, NY
  • Posted: 9 days ago
  • Other

Customer Service Representative - temp-to-hire

The McIntyre Group is looking for a personable and results-driven Customer Service Representative to join a fast-paced and collaborative team with one of our top notch clients Westchester County. If you are looking for the opportunity to join a collaborative and thriving organization with competitive salaries, generous benefits and growth potential, APPLY today!

Duties and Responsibilities:

  • Handing all customer needs via phone, email and occasionally in-person - communicating specific details to internal teams

  • Gathering, updating and analyzing customer, market and competitor information - sharing that information with sales/marketing teams

  • Expediting orders and communicating status with customers

  • Other responsibilities as assigned by Customer Service Manager

Required Skills and Attributes:

  • Highly proficient in Microsoft Office

  • Customer service or retail experience preferred

  • Strong attention to detail and organization

  • Able to quickly develop a rapport with customers

  • Strong technical skills and able to navigate new software quickly

  • Self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment

  • Excellent listening skills and the ability to ask probing questions, understand concerns, overcome objections and escalate to another department as necessary

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McIntyre Group

Address

Port Chester, NY
USA

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