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Customer Service Agent- Interline Passenger Support

McGee Air Services
Los Angeles, CA
  • Posted: 5 days ago
  • Full-Time
Job Description

McGee Air Services is looking for Interline Passenger Support Agents for our Los Angeles Operations

$20.22 per hour PLUS Flight Privileges

Interline Passenger Support Agents are key members of McGee and perform duties necessary to ensure a positive passenger experience. This role works in a fast-paced environment and provides clear direction and baggage assistance to passengers as they transition between the International and Domestic terminals.

Do you match this skillset? ...

  • Maintain a high level of focus on customer service while exhibiting patience and compassion
  • Assists customers with travel needs including directions and general travel questions
  • Assists passengers with the recheck and the handling of their baggage
  • Accurately performs baggage scanning duties utilizing hand-held scanning devices
  • Executes tasks with safety and compliance at the forefront at all times, and reports potential hazards and threats
  • Acts in accordance with the values of Safety, Service, Integrity, Mutual Respect, Accountability, and Pride at all times, and portrays a positive image in this customer-facing role

The Benefits...

  • Insurance Package
  • Paid days off - holidays/personal/vacation/sick
  • Travel Privileges
  • Advancement Opportunities
  • Recognition programs and incentives

We'd love if you have some of these...

  • Previous customer service experience required
  • Ability to work at a constant and quick pace for up to two consecutive hours
  • Exceptional interpersonal skills with an ability to get along with others
  • Perform work according to set procedures
  • Anticipating needs of others in a fast-paced environment
  • Understanding and interpreting flight schedules and airline flight destination information
  • Must have the ability to lift up to 75 pounds on a frequent basis
  • Ability to receive and communicate information in English
  • Able to work a schedule encompassing weekends and holidays
  • Obtaining and maintaining airport security clearance and by passing background criminal history check
  • Reliable attendance and punctuality required
  • High school diploma or equivalent preferred
  • Must be at least 18 years of age
  • Must be authorized to work in the U.S.

Our Values...

CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services an Alaska Airlines company

Job Posted by ApplicantPro

McGee Air Services


Los Angeles, CA
90045 USA



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