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Restaurant Shift Leader - 1444

McAlister's Deli Clermont, FL

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Description:

  • Title of the position:
    • Restaurant Shift Leader
  • Department:
    • Restaurant Operations
  • Reporting:
    • General Manager/Assistant Manager
  • Job Type:
    • Non-Exempt
  • Education:
    • High School Diploma or equivalent, a plus

Overall responsibility:

The Restaurant Shift Leader contributes to the success of McAlister’s Corporation through assisting in the daily operations of the restaurant. The Shift Leader’s responsibility is to direct the operation of the restaurant, in the absence of the General Manager and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising team members. Shift Leader is also responsible for handling issues with team members, food suppliers and guest directly, then escalates them to the General Manager/Assistant Manager when necessary.

Key areas of responsibility:

  • The ability to provide supervision during assigned shifts.
  • Provides team members, and guests with a positive experience and atmosphere.
  • Manages both FOH and BOH shift responsibilities to include scheduling of staff to minimize overtime and achieve daily labor controls and cost as assigned by management.
  • Monitors speed of service to ensure a positive guest experience.
  • Handle guest comments and complaints.
  • Supervise daily shifts to ensure McAlister’s standards, product quality and cleanliness is maintained.
  • Assist in the ongoing training of team members, including new hires as well as existing staff to make certain McAlister’s procedures and processes are followed. Performs line checks as necessary.
  • Enforce uniform policy and standards.
  • Ensures proper cash handling procedures are followed.
  • Opening and closing of restaurant in the absence of upper management.
  • All other duties as assigned by management.

Secondary Functions:

  • Confident in the ability to supervise
  • Safety and sanitation fundamentals
  • Adaptive to change
  • Ability to work as a team
  • Ability to multi-task
  • Organized
  • High levels of stamina and the ability to overachieve

Qualifications:

  • High School diploma or equivalent, a plus
  • Minimum of 1-year experience within the food service industry; supervisory experience a plus but not required.
  • Worked in a fast paced environment.

Physical Requirements:

  • Must be able to work in a fast paced, high energy, and physically demanding environment.
  • Must be able to spend 90% of working time standing.
  • Must be able to spend 10% of working time sitting.
  • Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking.
  • Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping.
  • Must be able to carry loads greater than 25 pounds, and be able to transport up to 50 pounds regularly.
  • Must be able to communicate clearly with our Guests and team members in the primary language of the restaurant, specific to location. (Primarily English).
  • Must be able to hear with 100% accuracy with correction.
  • Must be able to see to 20/20 vision with correction.
  • Reliable transportation.

 

Company Description
Nearly three decades ago, a dentist from Oxford, Mississippi had a vision to turn an abandoned movie-set diner into a small, yet charming, neighborhood restaurant & gathering place. That vision became a reality when the first McAlister’s opened its doors in 1989. The menu then would still feel familiar today packed with the craveable sandwiches, spuds and salads we’re known for – and of course our famous McAlister’s Sweet Tea.
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Why work at Sun Holdings, Inc.?
We are a Team of respectful, collaborative, and passionate individuals who value integrity, accountability, and teamwork. Your voice is heard, individuality is valued, and you are encouraged to bring new ideas to the table. We embrace change and are excited to continue down the path of rapid growth. We believe in working hard and having fun.
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About Sun Holdings, Inc.
Sun Holdings provides administrative, real estate, and construction services for multiple entities that own or operate various businesses or real estate throughout the United States. The entities Sun Holdings services include over 1,000 restaurant and retail franchises in 12 states, providing over 22,000 jobs with a major presence in over 10 diverse concepts. Brands include: Burger King, Arby’s, Cici’s Pizza, Popeyes, Golden Corral, Applebee’s, McAlister's Deli, Taco Bueno, Papa John's, T-Mobile, IHOP and GNC.
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We Believe in Equal Opportunities
We are stronger as a team that welcomes diverse perspectives, experiences, and approaches to foster a stronger, smarter, and more informed Sun Holdings. We are committed to providing opportunities with equal possible outcomes for all. At Sun Holdings, we want to make sure that all feel safe, confident, empowered, respected, and valued. We seek to acknowledge and dismantle inequities within our policies, systems, programs, and services, and we will constantly challenge ourselves to improve our company regarding Diversity, Equity, and Inclusion.

McAlister's Deli

Why Work Here?
We value generosity and are proud to employ managers and team members who embrace our culture of giving.

Founded in 1989, McAlister’s is known for their delicious sandwiches, salads, and famous sweet tea. With over 400 stores in 28 states, we’ve created an atmosphere that brings you in for the food, and makes you stay for the experience. We’ve got variety for even the pickiest eater, and make sure that we serve you flavors that you can’t get anywhere else! The finest food with the freshest ingredients, we are committed to giving you a tip top McAlister’s experience. Sun Holdings Inc. has operated McAlister's Deli since 2019. ------------------------------------------- Why work at Sun Holdings, Inc.? We are a Team of respectful, collaborative, and passionate individuals who value integrity, accountability, and teamwork. Your voice is heard, individuality is valued, and you are encouraged to bring new ideas to the table. We embrace change and are excited to continue down the path of rapid growth. We believe in working hard and having fun. -------------------------------- About Sun Holdings, Inc. Sun Holdings provides administrative, real estate, and construction services for multiple entities that own or operate various businesses or real estate throughout the United States. The entities Sun Holdings services include over 1,000 restaurant and retail franchises in 12 states, providing over 22,000 jobs with a major presence in over 10 diverse concepts. Brands include: Burger King, Arby’s, Cici’s Pizza, Popeyes, Golden Corral, Applebee’s, McAlister's Deli, Taco Bueno, Papa John's, T-Mobile, IHOP and GNC. --------------------------------------------- We Believe in Equal Opportunities We are stronger as a team that welcomes diverse perspectives, experiences, and approaches to foster a stronger, smarter, and more informed Sun Holdings. We are committed to providing opportunities with equal possible outcomes for all. At Sun Holdings, we want to make sure that all feel safe, confident, empowered, respected, and valued. We seek to acknowledge and dismantle inequities within our policies, systems, programs, and services, and we will constantly challenge ourselves to improve our company regarding Diversity, Equity, and Inclusion.

McAlister's Deli's Logo

Address

2420 FL-50

Clermont, FL
34711 USA

Industry

Food

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