General Clerk III
- Posted: over a month ago
- $24 Hourly
- Benefits: medical, vision, 401k, dental,
Mb Staffing Services LLC is seeking the support of a General Clerk III to work in the District of Columbia.
This candidate should possess an interest in customers and able to provide intelligent responses to their inquiries.
This associate will resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievance to designated departments for further investigation,
Keep records of customer interactions and transactions, recording details and inquiries, complaints, and comments, as well as actions taken.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
Solicit sale of new or additional services or products
Excellent Verbal and Written communication skills, strong attention to detail, strong customer service skills and strong interpersonal skills (Required)
Ability to work independently and strong time management (Required)
Ability to accurately document and record customer/client information (Required)
Efficient working knowledge of the MS Office Suite (Required)
Mb Staffing Services LLCWhy Work Here?
Fantastic company culture and CEO!
In an era of constant workforce changes, Mb Staffing Services offers something you can count on: The perfect fit! We continue this with a seamless transition. We listen intently. We think strategically. And we act methodically. We respond with speed and an eye to the future! We are a precision placement, results-oriented firm serving a full spectrum of industries and staffing needs.
601 New Jersey Ave NW WashingtonWashington, DC
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