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Kennel Team Leader / Supervisor

Mayfair Animal Hospital Cary, NC
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Mayfair Animal Hospital, a fast-paced, exciting, AAHA accredited veterinary hospital in the heart of Cary, NC is looking for an EXPERIENCED, FRIENDLY and DETAILED ORIENTED person to become a member of our already awesome team.

Responsibilities of the Kennel Team Leader include but are not limited to:

Oversee the operations and day-to-day activities of the boarding facility/kennel
• Proactively support company goals and client service standards
• This is a working supervisor position
• Responsible for the training and development of staff to ensure quality service.
• Responsible for the overall health and safety of boarding animals.
• Preparing the work schedule for kennel technicians.
• Attend staff meetings on a weekly and monthly basis to provide updated information to team members.
• Hires, fires, and if necessary provides the correct disciplinary action.
• To resolve conflicts between team members.
• Maintain proper inventory levels.
• Oversee the daily cleanliness & maintenance of hospital & grounds
• This position is expected to rotate working weekends & holidays as scheduled.
Clients Relations:
• To communicate with the client/owners and provide quality service to the clients.
• To diffuse and handle any conflicts regarding the kennel and/or kennel staff between clients and Mayfair Animal Hospital.
• To ensure that all Mayfair Animal Hospital protocols are being follow properly.
• Schedule facility tours as needed with clients.

Other Duties:
• Develop & implement a plan to keep work area organized and clutter free
• Make sure all information pertaining to boarders are properly entered into computer.
• Help enter boarding reservations information into computer.
• To provide support on phones and clients in hospital.
• To assist any other tasks hospital when needed.
• Use best judgement, have common sense, make good decisions & maintain problem solving skills as needed in all situations.

Work Schedule:
The work schedule will vary based on the needs of the hospital but will fall within the following guidelines:

  • This position will work a combination of days/hours (including weekend/holiday rotations)
  • to ensure proper animal care coverage but not to exceed 38-40 hours per week.
  • Alternate Holiday Shifts will be required: (New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas)


  • REQUIRED at least 2 years of experience working with animals in a caretaker environment such as kennel, animal hospital, barn or farm area, etc
  • Proficient computer skills
  • Demonstrate a history of reliability and the ability to work well in a team setting
  • Have excellent communication skills, both written and verbal
  • Excel in a fast-paced environment


Applicants will be expected to work shifts during the week and be available for alternate holidays and weekends. Applicants must have reliable transportation and be able to lift 50 lbs. Must love animals and have a passion for their welfare.

This is a FULL TIME position {36-40 hours per week} with a comprehensive benefit package including but not limited to: Medical, Dental, Vision Insurance options, Paid Time Off, Uniform allowance and more!

Please send a resume and cover letter (as a PDF please) addressing your qualifications, and why you would be a good addition to our health care team at Mayfair Animal Hospital. Please email your information to Attention: Practice Manager.

Mayfair Animal Hospital

Why Work Here?

Great working environment, awesome benefits & lots of room for growth!

Mayfair Animal Hospital’s 5 Doctor practice has been committed to providing the highest quality of veterinary care to all of our patients in a compassionate, friendly and team-orientated environment since 1970. Mayfair is one of only three practices in Cary, NC to be an AAHA accredited hospital! The hospital’s goal is to have a trusting relationship with the clients that leave their companions with us for care. Out experienced team strives to strengthen the pet and family bond by listening to our clients, providing individualized patient health care and delivering preventative medicine combined with comprehensive client education. Our doctors and team members are also committed to providing the most current and superior health care for the clients and their pets through constant continuing education. Mayfair Animal Hospital takes pride in our professional approach and the integrity that drives us to service our clients in an honest, prompt and efficient manner.

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