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IT Service desk support

Corona, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Hi ,

This is Jhankar from *Maxonic*. We are a staffing company based in the SF Bay Area. We currently have an immediate requirement of IT Service Desk Support in Atlanta, GA  *with one of our direct clients and your resume looks like a good fit for the position.

Job Title: IT Service Desk Support
 Location: Corona, CA
Duration: 6 Months+

*Job Description*
Please find the job description below and if you are interested in the opportunity, I could give you a call back to discuss the client and hourly pay.

Skills & Responsibilities:

The IT Service Desk is the entry point for our customers to report any issues that they should be experiencing. Our environment is a fast-based dynamic environment. Excellent customer service soft skills is a must as our customers may very well be treating client's members/patients and their IT system may not be working as they should.

At a minimum candidates should be able to:

• Provide excellent customer service (soft skills) over the phone

• Perform initial troubleshooting on client/server, networking, hardware/software, desktop devices, and end-user applications

• Log calls by accurately documenting, and verifying all client information provided, and troubleshooting steps performed

• Be able to multitask

• Work in a fast-paced environment (averages 50 calls per day)

• Be flexible with their hours as we provide support 24x7

Company Description
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award-winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long term career needs of our candidates. We take pride in the over 5,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.



Corona, CA



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