IT Service desk support

Hi ,

This is Jhankar from *Maxonic*. We are a staffing company based in the SF Bay Area. We currently have an immediate requirement of IT Service Desk Support in Atlanta, GA  *with one of our direct clients and your resume looks like a good fit for the position.

Job Title: IT Service Desk Support
 Location: Corona, CA
Duration: 6 Months+

*Job Description*
Please find the job description below and if you are interested in the opportunity, I could give you a call back to discuss the client and hourly pay.

Skills & Responsibilities:

The IT Service Desk is the entry point for our customers to report any issues that they should be experiencing. Our environment is a fast-based dynamic environment. Excellent customer service soft skills is a must as our customers may very well be treating client's members/patients and their IT system may not be working as they should.

At a minimum candidates should be able to:

• Provide excellent customer service (soft skills) over the phone

• Perform initial troubleshooting on client/server, networking, hardware/software, desktop devices, and end-user applications

• Log calls by accurately documenting, and verifying all client information provided, and troubleshooting steps performed

• Be able to multitask

• Work in a fast-paced environment (averages 50 calls per day)

• Be flexible with their hours as we provide support 24x7