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Auction Assistant - Customer Service Specialist for Estate Sales

MaxSold Alexandria, VA
  • Posted: 2 days ago
  • $12 to $13 Hourly
  • Part-Time

MaxSold makes a difference in people’s lives every day, by delivering an efficient, reliable and safe solution at an important time in their life. Our vision is to provide our solution to 500 downsizing and estate sale clients every single day. Helping us get there are our compassionate team members and thousands of clients who become evangelists for our service. MaxSold’s purpose is to provide the most streamlined process to deliver an efficient, safe and reliable sale of goods solution to our clients who are downsizing or settling an estate.

As the largest on-site online auction service in North America, we are always in need of new Auction Assistants to help meet the demand generated from our constant growth, At the moment, we are currently looking to hire for approximately 4 entry level positions in your region. Due to the nature of our business, these positions are part-time / casual as we have to book an auction before we can schedule our team. We do allow you to select your availability for shifts but we ask that everyone be as flexible as possible as we occasionally have as little as 48 hours for a new auction. Please keep in mind that auction locations are spread out and you may have to travel a fair distance from time to time. Although we encourage carpooling among team members, it is ultimately up to you to get to work each day so reliable transportation and a valid driver's license is required.

Positions Available In Your Region

Auction Assistants will be trained to work the following positions and will perform the duties assigned based on the needs of the auction:


  • Organize auction items into lots and identify them with stickers
  • Photograph auction items to create an accurate representation of merchandise
  • Edit and upload auction photos to our website within a specific time frame
  • Accurately record lot numbers for documentation purposes
  • Provide superior customer service to customers at all times
  • Perform other duties as assigned
  • NOTE: Photographs are to be taken using our App, not a digital camera


  • Categorize auction items accurately to allow for smooth pick-up process for customers
  • Write accurate, informative descriptions of auction items
  • Accurately record all auction numbers with corresponding catalogs
  • Perform other duties as assigned

Pick-Up Supervisor (No Heavy Lifting Required)

  • Greet customers as they arrive to pick up their items
  • Organize the flow of customers in a safe and orderly manor
  • Ensure auction winners receive the items they won
  • Safeguard the seller's home or business and their belongings at all times
  • Handle any refund issues that may arise
  • Perform other duties as assigned

A Qualified Candidate Must Be

  • Passionate about helping others
  • Empathetic
  • Reliable
  • Trustworthy
  • Hard working
  • Punctual
  • Willing to travel
  • Flexible with scheduling
  • A team player who can work independently

Job Requirements

  • All applicants MUST have the following to be considered for the position:
  • Reliable Transportation
  • A valid driver's license
  • A flexible work schedule
  • A solid understanding of our business model (visit for more info)
  • A newer Apple or Android product (iPhone / IPad or Tablet / Smartphone)

How To Apply

Respond directly to this ad


Why Work Here?

MaxSold is a local company that is growing rapidly across North America.

For sellers MaxSold handles all aspects of your downsizing sale, estate sale, relocation sale or business liquidation. We believe contents shouldn't cause you stress when downsizing, settling an estate,or clearing excess business inventory. MaxSold believes that sellers deserve the transparency, ease of use, and profitability, and sellers should not have to be a technology expert, marketing expert or logistics expert in order to sell their goods. Sellers should not have to face dead-ends or safety problems when trying to deal with their things, or get item unfair item values due to lack of product or pricing knowledge. When you have complete or partial household or business contents, MaxSold offers you the easiest, most efficient and proven way to sell goods through our online auction service. For buyers, MaxSold is a great way to find unique items near you at great value! MaxSold is a local antique auction on your computer or smart phone with a chance to buy all things early, vintage and unique, including art, sterling, tools, vehicles, outdoor and even modern items! Items from each online auction comes from a single household collected and cherished by the family over several decades, which now needs to be cleared due to a downsize, estate or relocation. We hope you treasure (or give the goods a new life by re-purposing and up-cycling) just as much as their past owners did.


4701 Cox Road Suite 285 Glen Allen, Virginia 23060
Alexandria, VA


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