Mavis Discount Tire - Automotive Service Manager
Put your career into high gear with Mavis Discount Tire! We're looking for a full-time Service Manager to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the Buffalo, NY area.With over 700 retail locations throughout New York, New Jersey, Connecticut, Massachusetts, Pennsylvania, Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Delaware and Texas Mavis is one of the largest tire sales and automotive repair chains in the United States.
About the Position of Service Manager
In addition to selling tires and additional products and services, Service Managers direct the workflow of the Mechanics, Alignment Technicians and Tire Technicians. By staging vehicle repair and maintenance work to ensure the timely and safe completion of high-quality automotive services, our Service Managers play a vital role in Mavis's ability to exceed customer expectations and generate repeat business. Service Managers communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. As the liaison between the customer and the retail store location personnel, Service Managers must explain clearly all repair and service work to the customer and answer any customer inquiries.
At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health and dental insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid sick and personal time, on-the-job training, and opportunities for career growth and advancement.
We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training and experience which demonstrates the ability to perform the duties and responsibilities of the position.
Mavis is an Equal Opportunity Employer
Consistent with our commitment to the principal of equal employment opportunity for all individuals, we enforce a zero tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived membership in any category or status protected by applicable federal, state or local law.The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of the position. Where appropriate, Mavis may provide reasonable accommodation, in order for an otherwise qualified individual to perform the essential functions of the position.
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