Dock & Door Technician - Team Lead

Material Handling Inc. is a leading material handling equipment service provider in the Southeast and we are looking to add to our Nashville, TN team. We are looking for an experienced Dock & Door Technician to install, service and repair loading dock equipment and industrial doors at customer facilities in Middle Tennessee. If you have a great attitude, strong leadership skills and a desire to deliver world class customer service then we want to talk to you. We offer a great team culture, competitive pay, strong benefits package including health/dental/vision/life insurance and 401(k) with employer match, opportunities for training, growth and advancement.

Job Responsibilities include the following but other duties may be assigned:

* Measure and increase utilization of technicians to provide service in a profitable manner.

* Ensure technicians always operate in a safe manner and are properly trained on all safety procedures.

* Drive sales through exceptional service and addressing customer's needs both seen and unseen.

* Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuits.

* Perform service, maintenance, repair, and installation on commercial doors and loading dock equipment.

* Perform preventive maintenance inspections on warehouse facilities.

* Assure quality by checking for proper installation, clearance, and balance.

* Communicate clearly and effectively.

* Properly complete all paperwork.

* Demonstrate a desire and ability to take care of the customer.

* 5+ Years Door Service & Installation Experience is required and Fire Door Certification is a plus.

* Dock Equipment Service & Installation Experience is a plus.

* Good customer service skills are required.

* High school diploma, G.E.D. or tech school graduate preferred.

* Ability to work outdoors, at heights, and lift up to 100 pounds.

* Good communication and paperwork skills.

* Ability to pass a physical, drug screen and background check.