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Help Desk Technician - Weekly Pay!!!

Masterson Staffing Solutions
Saint Paul, MN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job description

Service Desk Responsibilities: Previous Experience Required

· This team is the main point of contact for Information Services for customers

· Answer support line phone calls, email and record information to service tickets

· Support employees who work in the office and abroad with technologies

· Identify and diagnose reported issues and problems

· Categorize and prioritize and record reported issues and provide solutions

· Provide tier-1 technical support

· Advise users on appropriate course of action

· Escalate, if needed, unresolved problems to a higher level of support

· Other related duties as assigned

Help Desk Qualifications / Skills:

  • Problem solving
  • LAN knowledge
  • Verbal communication
  • Operating systems
  • Phone skills
  • Customer service
  • Quality focus
  • PC proficiency
  • System administration
  • UNIX system administration

Education, Experience, and Licensing Requirements:

  • High school diploma, GED, or equivalent Required
  • Prior information technology or systems administration experience preferred
Company Description
Our Story

The Masterson Staffing Solutions story began nearly 50 years ago, when Owen Masterson founded Masterson Personnel in 1968. Seeing a growing demand for light industrial, office and professional staffing resources, Owen started building a company that would not only provide quality and reliable services, but also bring talented workers and great companies together — and drive them to achieve their respective goals.

Masterson started as a small local business, and thanks to our team of experienced staffing professionals, we’ve grown into a premier staffing solutions provider with nearly 40 branches across the Midwest and an employee base of hundreds of thousands of quality workers.

Our Mission

From the beginning, our mission has been to provide the support and expertise that keeps you moving forward in life and your career. But at the heart of it all is our commitment to building strong, valuable and lasting relationships.

When it comes to our employees, we understand that you’re our greatest asset — and we want you to be and feel successful. From vacation pay to professional development to flexible work environments, we work with you to discover your talents and aspirations.

As for our clients, we understand your company has unique business objectives and staffing needs. We work with you to identify skilled and qualified talent in flex, flex-to-hire and direct hire positions in over 19 business categories. Our Talent Acquisition Department can also connect your company with high-level talent for director and executive positions.

Whether you’re looking to grow your career or your business, relationships will provide you with a strong foundation — and we’re dedicated to helping you build that foundation with us, with employers or with employees.

Masterson Staffing Solutions

Our Story The Masterson Staffing Solutions story began nearly 50 years ago, when Owen Masterson founded Masterson Personnel in 1968. Seeing a growing demand for light industrial, office and professional staffing resources, Owen started building a company that would not only provide quality and reliable services, but also bring talented workers and great companies together — and drive them to achieve their respective goals. Masterson started as a small local business, and thanks to our team of experienced staffing professionals, we’ve grown into a premier staffing solutions provider with nearly 40 branches across the Midwest and an employee base of hundreds of thousands of quality workers. Our Mission From the beginning, our mission has been to provide the support and expertise that keeps you moving forward in life and your career. But at the heart of it all is our commitment to building strong, valuable and lasting relationships. When it comes to our employees, we understand that you’re our greatest asset — and we want you to be and feel successful. From vacation pay to professional development to flexible work environments, we work with you to discover your talents and aspirations. As for our clients, we understand your company has unique business objectives and staffing needs. We work with you to identify skilled and qualified talent in flex, flex-to-hire and direct hire positions in over 19 business categories. Our Talent Acquisition Department can also connect your company with high-level talent for director and executive positions. Whether you’re looking to grow your career or your business, relationships will provide you with a strong foundation — and we’re dedicated to helping you build that foundation with us, with employers or with employees.

Address

Saint Paul, MN
USA

Industry

Technology

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