Senior Project Manager
- Expired: December 15, 2020. Applications are no longer accepted.
Responsibilities:Communication: Excellent oral and written communication skills, with expertise in adapting communications to the recipients needs and role. Engage, communicate and update the projects needs and progression with multiple customer contacts/roles, as well as MasterControl Services manager and team members, and other departments as needed Interact and collaborate with customers, building long term relationships Negotiate, address customer complaints, and resolve disputes in a positive manner. Identify project issues and manage through resolution in an expedient time frame Reporting skills to ensure internal and external updates are provided to PMO lead, Customer leaders, and other departments as needed.Project Leadership Develop project approach, including project roadmaps, phases, and outcomes Simultaneously manage several customers with multiple projects per customer in a deadline-driven environment Facilitate project kickoff meetings, knowledge...
transfers, and weekly customer status meeting Create and manage project documentation utilizing a PM automation system, to accurately document milestones completions, project issues, corrective action plans, project jeopardies, and overall project completions Drive projects to completion, continually reviewing project backlog and status, and implementing corrective action plans to mitigate delays Lead projects with cross-functional team members Identify project resource requirements and facilitate staffing through resource management channels Identify, monitor, report and escalate project-related issues to achieve timely resolution Facilitate, document and communicate project retrospectives and post mortemsFinancial Management Manage and monitor project and portfolio budgets to ensure positive financial outcomes to our work Pull burn reports; analyze project financials against project needs and timing; identify, communicate and resolve budget risks Manage and monitor billing based on project and customer terms Create and facilitate Change Order processes, cancellation fees, and other financial processes as requiredImprovement and Innovation Identify opportunities to streamline processes, reduce time to value and increase customer satisfaction Propose and facilitate the implementation concepts, including documentation, process/SOP mapping, and training.Qualifications Project management experience successfully manage a project from inception to completion. Project Management certifications a plus. Understanding how to set and meet deadlines and other goals through previous project management experience Team management skilled people manager.
Work with multiple teams simultaneously, and addressing the needs of each team Conflict management skilled negotiator and conflict manager. Ability to address both sides of the argument and able to provide helpful solutions for everyone Time management skilled at manager of time. Able organize your schedule appropriately so you can meet all project commitments Communication skills: highly skilled communicator.
Able to communicate with different audiences using audience-appropriate language to communicate meaning clearly and efficiently Able to manage multiple customers at one time and adapt to fluctuating work loads and demands. Able to work well under pressure and comfortable with change and complexity in dynamic environments Able to shift readily between the big picture and the small-but-crucial details, knowing when to concentrate on eachPreferred Skills Bachelors Degree Life Science, Information Systems Management, Business Management, Project Management or Related Field or equivalent experience. 5-8 years experience in project management in a software implementation services related field.
Proven track record meeting budget and schedule while still meeting or exceeding customer requirements and objectives. Understanding of project methodologies, including agile, hybrid, and waterfall Implementation, Planning, and/or Operations
AddressSalt Lake City, UT
TechnologyView all jobs at MasterControl Inc