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Assistant Service Manager

Master Muffler
Layton, UT
  • Expired: April 21, 2022. Applications are no longer accepted.

About Us

Master Muffler Shops have celebrated over 59 years of business in the state of Utah. We are a full service auto repair company, and work on all make and models. At Master Muffler we fix the car but our focus remains on our People. We pride ourselves on taking care of our customers and employees. For our employees, you join our family. We want to see every individual that works for us progress and become a better person, whether you will be with us a lifetime, or we are a steppingstone to something bigger and better we help our employees get there. For our customer, we understand that the correct repair, is a quality repair that will leave the customers with a smile on their face and the knowledge that they were treated respectfully and given an honest and affordable price. We stand behind our work and our employees which is why we always seek honest individuals to add to our team.

 

Job Summary:

Master Muffler is looking for a Service Writer to work at our Layton location. Service Writer pay is competitive and there are many training opportunities and advancement opportunities in the workplace including upper management and ownership opportunities.

Responsibilities:

Help Manage and maintain a great culture for the team

Assist store operations

Daily and weekly Paper work

All vendor invoices

Set and meet sales goals with manager and team

Cost control

Hit Profit goals

Quality control of customer interaction and technician work

Maintain great customer experience throughout each interaction

Maintain shop grounds and equipment to ensure safety and functionality

Sell repairs and maintenance to all customers

Manage employees commissions and hours

Ensure inventory is updated, accounted for and accurate

Assist Operations Manager/Regional Manager in acquiring accounts for the store and maintain those relationships

Assist AR/AP in tracking down missing parts or billings

Show ownership over your store and team

Constantly monitor and improve the operation of the Shop

Qualifications

  • Understand automotive problems/concerns by listening to customers description of symptoms; clarifying problems through asking questions.

  • 4+ years of customer experience

  • 2+ years of management experience

  • Must have 2+ years industry experience

  • Must be able to show leadership skills

  • Demonstrated that he/she has set and achieved goals.

  • Must be able to clearly explain why he/she would be the best to move the store forward in profitability and sales growth.

  • Optimistic and hopeful. The first one to show up, volunteer and complete assigned duties.

  • Expert Sales person, including excellent phone skills.

  • Show expertise in inventory management.

Benefits (for full time employees)

  • Insurance: Health, Life, Dental, Vision, HSA
  • Generous PTO 
  • Retirement Plan with employer match
  • Paid Training
  • Company Discounts

Master Muffler

Address

Layton, UT
84041 USA

Industry

Business

View all jobs at Master Muffler