ServiceNow Software Engineer

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a ServiceNow Software Engineer for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract-to-Hire position, and the client is looking for someone to start immediately.

Duration: 6-12+ Months Contract-to-Hire

Location: Remote - CST/EST

Role: ServiceNow Software Engineer

Primary Skills: ServiceNow

Role Description: The ServiceNow Software Engineer must have at least 6+ years of experience. For this role, you must be an experienced Software Engineer with ServiceNow implementation expertise.

This role is a senior role and an ideal candidate for this role should have experience working independently with no oversight. You should be an experienced Service Now developer with a couple of years of Service Now Implementation experience.

You will likely lead a small-mid size team of other Service Now developers in this role, to support Service Now implementation.

Future Duties and Responsibilities:

• Design, enhance, implement, and maintain effective and scalable solutions using ServiceNow, and integrating with third party and in-house products.

• Provide technical and functional leadership with Service Now Implementation.

• Bring in lead level expertise in an Agile team and work with business and technical stakeholders to migrate a Field Services solution to Service Now.

• Lead upgrades, maintenance, configuration of, and integration with ServiceNow.

• Possesses and applies a broad knowledge of principles, best practices, and procedures in the field of software development in the completion of complex software engineering activities

• Work with the company engagement leaders and other technical experts to build Client proposals

• Lead a small or mid-size team of software engineers as a technical leader

• Work with Clients to understand their technical challenges and develop innovative technical solutions to address those challenges

Required Qualifications:

• BS Degree in Engineering, Computer Science, or related technical discipline

• 6+ years of software development experience

• 6+ years of professional Service Now implementation experience. Field Service Management Implementation, Customer Service Management implementation experience is a must.

• Experience in working with Web technologies, including JavaScript, Ajax, HTML, and CSS.

• Service Now integration experience is a must

• Technical knowledge in development of ServiceNow entities like business rules, script includes, clients’ scripts, UI Actions, UI Macro, workflows, catalogs, etc. JavaScript knowledge is required

• Experience with Access Control Lists, Business Rules, Client Scripts, Script Includes, Data Policies, Workflow/Flow

• Experience with Case/Major Case/Field Service Management

• Experience with development of the NOW Mobile and NOW Agent Mobile apps

• ServiceNow certifications highly preferred

• Adept at Agile development practices

• Prior experience in a technical lead role

• Strong interpersonal skills and business acumen

• High proficiency in software engineering best practices, including coding standards, code reviews, source control management, and build processes

• Individual contributor able to handle customers and their expectations independently.

Required Skills:

• Service Now – 6, Expert

• Field Services Management – 5, Expert

• JavaScript, HTML, CSS – 6, Expert

• Agile – 6, Expert

• API Development – 6, Expert

• ​​​​​​​API Integration – 5, Expert

Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent

Experience: Minimum 6+ years of experience

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis (No C2C)

Recruiter Name: Harpreet Kaur

Recruiter Phone: 973-381-5168 (Ext: 2624)

Equal Employment Opportunity