Client Care Coordinator

Salary: $18-$22 Per Hour

Department: Administration Department

Job Title: Client Care Coordinator

ABOUT US:


Massage ME is a massage center located in the vibrant community of Frederickson, WA. With a focused vision and strong determination to provide our customers with the best service possible.

Massage ME offers a diverse range of massage services, carefully designed to cater to various client needs and preferences. Our menu includes Swedish massage, deep tissue massage, sports massage, hot stone massage, prenatal massage, and aromatherapy massage. We employ a team of highly skilled and certified massage therapists who possess in-depth knowledge of different techniques and therapeutic practices. Through personalized treatments tailored to each client's specific requirements, we will provide a highly satisfying and rejuvenating experience.

At Massage ME, our mission Our mission is to help individuals improve their bodies while providing health, wellness, and relaxation. We provide professional and personalized treatments in a tranquil environment, ensuring the highest level of customer satisfaction. Through our skilled therapists, attention to detail, and commitment to continuous improvement, we strive to promote well-being and improve the quality of life for our clients.

Are you someone who enjoys working in an energetic environment? Are you looking for a workplace that offers competitive benefits and complete autonomy over your work schedule? Massage ME is currently looking for a highly skilled Client Care Coordinator to join our growing team. This role requires someone with excellent customer service and a willingness to learn and be flexible. If this speaks to you, please apply today.

Email Resume to: contact@canyonplacemassage.me or call (253)314-1506 for more information!

Some of you will be doing:


Answer phones and greet visitors.
Schedule appointments and maintain calendars.
Schedule and coordinate staff and other meetings.
Collate and distribute mail.
Prepare communications, such as memos, emails, invoices, reports, and other correspondence.
Write and edit documents from letters to reports and instructional documents.
Create and maintain filing systems, both electronic and physical
Manage accounts.
Process payments through Meevo and Square app.

Our Standards for Performance:

• Well-Skilled Professionals: Current WA State DOH Massage Therapist License.
• Continuous Growth Pursuers: Commitment to ongoing education and expanding skills.
• Clear Communicators: Effective communication to understand client needs.
• Total Body Care Advocates: Recommend follow-up visits and tailored solutions for clients.
• Great Teammates: Punctual, team players willing to assist where needed.

We're looking for applicants who have the education and/or experience as listed below:

2-4yrs of experience performing the duties listed.
GED or High School Diploma
Our Commitment to Our Clients:

• Quality, Therapeutic Bodywork: Deliver top-notch, therapeutic bodywork to meet clients' individual needs.
• Express Your Unique Style: Bring your unique style and become an expert in specific services.
• Safeguard the Client Experience: Prioritize client comfort, confidentiality, and safety.
• Embrace Core Values: Uphold values of optimism, gratitude, excellence, consistency, and empathy.
• Build Positive Relationships: Foster a supportive workplace culture and collaborate with team members.

Excellent Benefits:

o We pay for your AMTA Membership, including liability insurance to protect you and your practice.
o Annual profit-sharing bonus- 3% profit sharing bonus split amongst team.
o Commissions and tips
o Breaks & Lunches timed to your preference.
o Kaiser Permanente Medical available for full-time workers (28 hrs./wk) (med, dent, vision, Rx, & life)
o Employee Assistance program for all our employees
o Paid Time Off



We truly believe our differences make us better:
We are a diverse team and are serious about our commitment to Justice, Equity, Diversity, and Inclusion, so we're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not discriminate against any applicants or employees based on race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.